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Strengths-Based Recruitment and Development
Strengths-Based Recruitment and Development explains how and why strengths-based recruitment (SBR) is having a transformational impact on performance in top companies like Saga, Gap, Starbucks and SABMiller. By shifting the focus from what people can do (competency-based recruitment) to what they naturally enjoy doing, or SBR, these companies have reported results which include a 50% drop in staff turnover, 20% increase in productivity and a 12% increase in customer satisfaction within a matter of months. It is no wonder that organizations in many sectors are adopting this new and powerful approach to improve performance, customer satisfaction and competitive edge. Strengths-Based Recruitmen...
The Stone Age Company
Hard hitting and focused in its attack, this warning shot of a book stands out with its message that those companies that refuse to change their basic, long-held operating strategies will not survive in the rapidly changing world of work. The business hierarchy that seeks to monitor and control workers' methods and output is outmoded, the text claims, and must be changed even at the risk of hurting those who have always benefited from hierarchical arrangements: the executives and managers. The book further argues that current managing techniques stifle the ability of people and organizations to grow. There is a solution, however, and the chapters offer ways to keep talented employees, serve shareholders, and base business practices in growth rather than efficiency and control. A detailed case study puts a real-life spin on the theories and choices explained within the pages, strongly making the case that only companies willing to re-envision themselves now will have a place in tomorrow's business landscape.
The Right Thing
Trust in business is at an all-time low, but more people than ever claim that working for an ethical company matters to them. Something has to change. But in a everyday working environment, ethics often seem abstract and hard to grasp. The Right Thing is here to help, as leading business consultant Sally Bibb gives you simple steps to make sure that you’re working ethically. The book features: Simple explanations of big ethical ideas Case studies to bring ethics to life, and show how bad it can be when ethics go wrong Tips on everything from ethical leadership to creating an ethical culture Checklists – so you can make sure you’re doing the right thing
Management F-Laws
Management f-LAWS: How Organizations Really Work brings together a collection of Professor Russell Ackoff's subversive insights into the world of business. Russell Ackoff is one of the world's leading business thinkers and one of the founding fathers of Systems Thinking. His Management f-Laws (a term coined by Ackoff) expose the conventions and laws of management - the hierarchies and power struggles, the ineptitudes and time-wasting, the prejudices and careless thinking - as flaws of management: all of which hinder successful strategies for organizational change and development.
Trust Matters
Trust is seemingly in decline in contemporary society, yet its significance and value is undiminished. Numerous scandals afflicting business and politics, the growth of spin and a loss of faith in leaders as people with strong values have all eroded levels of trust. As trust becomes a scarcer commodity, those people and organizations that possess it have a distinct advantage. Trust matters - in fact, it is essential for: · Organizational Success and Profitability · Winning and Retaining Customers · Effective Leadership · Innovation and Creativity · Motivating and Energising People · Managing Risk · Personal Satisfaction, Fulfilment and Success This book is about trust: What can be achieved when it's present, what can happen when it's not and how to develop it.
A Question of Trust
Trust is the mandate for making so many important decisions in our lives - from our choice of partner to the brand of car we drive and the neighbourhood we choose to live in. In business, trust is central to success- it leads to employee commitment and motivation; it allows people to take risks and so encourages innovation; and it increases customer loyalty. And yet, despite its value, companies are more likely to lose trust than gain it. Trust can be tough to define, complex to understand and hard to achieve, but the payoffs are exceptional. This critically acclaimed book clarifies the value of trust within a company and the costs incurred when trust is gone. The authors describe the anatomy of trust and explain (using fascinating examples) how trust is built within the company and how it's developed with customers. This is an important management book for an age when trust really does matter.
Influential Leadership
This book is about action, results and leadership. Using a simple new framework, it will show you how to make the sort of progress in your work which your organization wants and needs. At the same time, this progress will give you the space to become a real leader. A leader who is strong, inspirational, and able to drive the results your company needs while keeping your people on board. One of the best ways to create the time you need to get results and get ahead is to become highly influential - that way, you don't have to do it all yourself. Influential Leadership will show you practical ways to become more influential and create the time you need to be the most effective leader you can be.
The Social Logic of Space
The book presents a new theory of space: how and why it is a vital component of how societies work. The theory is developed on the basis of a new way of describing and analysing the kinds of spatial patterns produced by buildings and towns. The methods are explained so that anyone interested in how towns or buildings are structured and how they work can make use of them. The book also presents a new theory of societies and spatial systems, and what it is about different types of society that leads them to adopt fundamentally different spatial forms. From this general theory, the outline of a 'pathology of modern urbanism' in today's social context is developed.
Chain of Custody
A lawyer about to win millions of dollars in a case against the New York police is framed for the murder of his wife. Police arrest Michael Malone after DNA testing shows his blood at the murder scene.
Just Cook with Sally
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