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Conducting the Reference Interview, Third Edition
Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practi...
The Pandora ...
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Breaking Points
A free ebook version of this title is available through Luminos, University of California Press’s Open Access publishing program. Visit www.luminosoa.org to learn more. Unprecedented numbers of young people are in crisis today, and our health care systems are set up to fail them. Breaking Points explores the stories of a diverse group of American young adults experiencing psychiatric hospitalization for psychotic symptoms for the first time and documents how patients and their families make decisions about treatment after their release. Approximately half of young people refuse mental-health care after their initial hospitalization even though we know that better outcomes depend on early support for youth and families. In attempting to determine why this is the case, Neely Laurenzo Myers identifies what matters most to young people in crisis, passionately arguing that health care providers must attend not only to the medical and material dimensions of care but also to a patient's moral agency.
Library Programs and Services
Covering every essential topic ranging from circulation and literacy instruction to reference and security, this benchmark text provides an up-to-date, broadly based view of library public service and its functions. Supplying essential, foundational reading for students of library public services as well as an up-to-date overview for practitioners who wish to refresh their knowledge or acquaint themselves with a new area of responsibility, this book's broad and solid coverage will benefit anyone concerned with developing or maintaining the public face of the library. A revision and expansion of Libraries Unlimited's Introduction to Library Public Services: Seventh Edition, this edition has n...
Crash Course in Technology Planning
This easy-to-use primer will empower anyone—even those with no IT background—to face the challenge of adding one or more technologies to library services or maintaining existing technologies. Most of the public libraries in the United States are operating on tight budgets without allocation for IT personnel; in school libraries, the librarian often takes on the lion's share of IT responsibility. This book is an invaluable guide for library staff members who are put in the position of maintaining their own networks and computers with very little training or support. Authored by an assistant library director with years of firsthand experience working as a solo IT manager within public libr...
Libraries in the Information Age
The book Library Media Connection cited as something "all librarians need to have on their shelves" is now thoroughly revised for today's 21st-century library environment. Covering both technology and library practices, the title has been a go-to text for librarians and library school students since 2002. Since the second edition of this must-have book was published in late 2009, libraries have undergone profound changes, primarily linked to advances in technology. We've seen the debut of RDA, the release of new Pew Research library and Internet use data, and the establishment of digital repositories, community MakerSpaces, and "community reads" programs. Of course, libraries have also been ...
The Complete Idiot's Guide to Fighting Fatigue
A boost of energy for your customers (and your sales) Exhaustion is rampant nowadays—for both medical and lifestyle reasons. In this helpful guide, a healthcare professional and scientific researcher explains the common causes of fatigue, both physical and emotional—and the most effective ways to prevent and combat it. Readers will be able to recognize the warning signs of systemic fatigue; figure out when medical treatment is required; learn lifestyle solutions; discover alternative therapies; and consult a resource section for even more information. • Expert author brings an integrated approach—both traditional and alternative—to the prevention and treatment of fatigue • Can be used by the millions of people suffering from such conditions as fibromyalgia
