Welcome to our book review site go-pdf.online!
You may have to Search all our reviewed books and magazines, click the sign up button below to create a free account.
Customer Care Excellence
As competitiveness increases, many organisations have realised that they cannot compete on price alone and have developed strategies for providing superior customer service. In Customer Care Excellence Sarah Cook provides a comprehensive action plan.
Building a High Performance Team
IT managers' work cannot be achieved without collaboration and teamwork. "Building a High-Performance Team" is intended to provide IT managers with informative and practical advice and tips on how to create a high-performance team.
Making a Success of Managing and Working Remotely
This book will help managers and team members alike who are about to or have already started working remotely. It will enable managers to comprehend the challenges of managing remote workers and put strategies in place to overcome these, and will advise employees how to approach their work when doing so remotely.
Leading the Customer Experience
Leading the Customer Experience explores the relationship between leadership behaviour and exceptional service. Most organisation’s strategic aims and goals centre on the delivery of excellent service. Loyal customers not only keep buying from a company but also recommend the business to others. It is clear that managers and leaders throughout an organisation have a key influence on the experience that customers receive. How leaders behave has a direct impact on their team member’s motivation to go the extra mile to deliver excellent service for the customer. Sarah Cook’s vision for Leading the Customer Experience is to provide practical advice, tools and techniques for managers in how...
Essential Time Management and Organisation
A time management guide you can read in an afternoon and start using right away.
GoodFood
For those of us with busy lifestyles and little time to spare, slow cookers are a priceless helping hand in the kitchen--with as little as 10 minutes spent preparing a dish at the beginning of the day, you can enjoy delicious food a few hours later without slaving away at a hot stove. That's why the trusted experts at "Good Food" magazine, the UK's best-selling cookery magazine, have put together this essential guide to making the most of your slow cooker. With dishes ranging from comfort food favorites like curries, chillis, soups, and puddings, through to fresh ideas for meaty stews, braised fish and melt-in-the-mouth veggie meals, there is a slow-cooked meal to suit every taste and occasion. Accompanied throughout with full-color photographs and a nutritional breakdown of every recipe, this new collection of "Good Food"'s favorite triple-tested recipes will work first time, every time. A blend of timeless classics, clever twists and irresistible flavors, it is packed with ideas for a whole host of mouth-watering treats.
New Media in the White Cube and Beyond
"New Media in the White Cube and Beyond perceptively addresses the challenges inherent in the digital arts. The book will be a great asset to the study and practice of presenting media art for many years to come."--Barbara London, curator, Museum of Modern Art, New York "Provocative and original, New Media in the White Cube and Beyond represents an important contribution to the fields of new media, museum studies, and contemporary art."--Alexander Alberro, author of Conceptual Art and the Politics of Publicity
Seen, Heard and Counted
Contributors analyze the care economy in the developing world, at a moment when existing systems are under strain and new ideas are coming into focus. Offers the first global, regionally diverse study of the “invisible economy” of care, including case studies from diverse regional contexts of Africa, Asia and Latin America Frames the debate on care and highlights policy experimentation and ideas currently in flux Includes new research and data on developing countries, showing how, where care options for the socially disadvantaged are limited, failing to socialize the costs of care exacerbates existing inequalities Comes at a moment when, if not yet marked by a generalized care crisis, the world’s existing systems are under strain and in need of rethinking Features introductory chapters that set out the conceptual framework and findings on individual country studies, and a concluding chapter that draws out the transnational dimensions of care
