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A ground-breaking exploration of the changing nature of trust and how to bridge the gap from where you are to where you need to be. Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted. Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built ...
A groundbreaking exploration of a debilitating disorder that’s underdiagnosed and misunderstood. Most days, Shalene Gupta was the person she’d always aspired to be. She was hardworking, excelled at work, and had a long-term boyfriend who she desperately loved. Then, every month like clockwork, it all came crashing down in fits of rage and inconsolable sorrow. Work became meaningless, and she struggled to get through the day. The lows were subterranean. After years of struggling to get an answer from doctors, Shalene learned she was one of millions who live with premenstrual dysphoric disorder (PMDD), a severe form of PMS. The physical and mental effects of this disorder are undeniable, b...
Our planet has never been smaller. Technological advancements have compressed time and space, making the world more immediate and interconnected. This Little World clearly sets out how social innovation practices can enable organizations and communities to create a more sustainable, just, and equitable future for our shared lives on Earth. Today, cloud‐based communication systems span the globe, connecting people and markets in the blink of an eye. Remote workers interact daily on high‐impact, virtual teams. Telehealth professionals provide medical care to the residents of secluded mountain villages. But a shrinking planet is not without its challenges: climate change, food shortages, po...
"This book is for those interested in using a freelance mindset to reconnect with their passions, or those looking for more freedom and flexibility in their working life. Its four parts match the stages of the journey to freelance work"--
Transform your organization into an adaptable and flexible innovator In The New Nimble: Leading in the Age of Change, accomplished author, professor, and consultant Jay Sullivan delivers a clear, tangible, and actionable guide to implementing flexibility and creativity in your enterprise. Through interviews with senior leaders from a variety of industries and disciplines, the author shows you the trends and behaviors that allowed successful companies to navigate the changing realities and complexities that have defined recent years, including the COVID-19 crisis, the increasing awareness of racial injustice in society, and the January 6th insurrection. The New Nimble demonstrates how organiz...
Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent—and more costly. If you read nothing else on trust, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company. This book will inspire you to: Develop trust through competence, legitim...
From one of the leading policy experts of our time, an urgent rethinking of how we can better support each other to thrive Whether we realize it or not, all of us participate in the social contract every day through mutual obligations among our family, community, place of work, and fellow citizens. Caring for others, paying taxes, and benefiting from public services define the social contract that supports and binds us together as a society. Today, however, our social contract has been broken by changing gender roles, technology, new models of work, aging, and the perils of climate change. Minouche Shafik takes us through stages of life we all experience—raising children, getting educated,...
Growing up in 1990s China, in a village where failure to observe the rigidly enforced one-child policy is deemed tantamount to a crime, Chen Di must fight to get the education she craves in a world in which boys are prioritized. Following her mother's untimely death, 16-year-old Chen Di's thirst for vengeance against those she holds responsible brings about her transformation from a gutsy, marginalized child into an aikido-practising young woman who braves Shanghai. A startling illumination of the ripple effect of the authoritarian regime's policies still being felt today, this moving debut is perfect for readers of The Beekeeper of Aleppo and A Thousand Splendid Suns.
What Thoreau can teach us about working—why we do it, what it does to us, and how we can make it more meaningful Henry at Work invites readers to rethink how we work today by exploring an aspect of Henry David Thoreau that has often been overlooked: Thoreau the worker. John Kaag and Jonathan van Belle overturn the popular misconception of Thoreau as a navel-gazing recluse who was scornful of work and other mundanities. In fact, Thoreau worked hard—surveying land, running his family’s pencil-making business, writing, lecturing, and building his cabin at Walden Pond—and thought intensely about work in its many dimensions. And his ideas about work have much to teach us in an age of remo...
Trust is the glue making communication possible, and a tool leaders must use to expand their skills and grow their businesses. In The Language of Trust: Communicate to Build Meaningful Relationships in Business and Life, Ingrid Christensen provides an impactful and essential guide to the crucial ingredient that makes relationships, businesses, and communication tick: trust. This bookdeep dives into the precise practice of taking meaning from one language and translating it into another, proliferating your ability to connect with people all over the world, no matter what language they speak. Throughout The Language of Trust, you will learn how to nourish relationships and communicate authenti...