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City governments are going bankrupt. Even the ones that aren’t are often stuck in financial chaos. It is easy to blame pensions, poor leadership, or a bad economy. But the problems go much deeper. With decades of experience in local government, author Mark Moses showcases the inside world of the city decision-making process that has spawned these crises. It becomes clear: City governments are maxing out their budgets because they are trying to maximize services. This book, likely the most ambitious attempt by someone who has worked in government to radically examine the delivery of municipal services since 'Reinventing Government' was published more than 25 years ago, explores why city governments pursue an open-ended mission and why bailouts and trendy budgeting processes will be, at best, only temporary solutions. Of interest to current and future city council members, regional and state government officials, those covering city government, financial analysts, city management, and individuals and organizations interested in influencing city policy, this book argues that cities won’t thrive until city hall is disrupted.
With limited fiscal capabilities, effective and efficient budgeting is a necessity for local governments in the United States. Acknowledging the critical (but often overlooked) part that raising enough revenue to fund desirable and mandatory programs plays in the budgetary process, this book offers an exclusive and comprehensive examination of the revenue side of the budget. It provides much-needed and wide-ranging context for examining and understanding local government revenues and local government revenue policy. Author J. Edwin Benton presents a comprehensive overview of the revenue structure for local governments, in general, and for counties, municipalities, townships, special district...
This book is based on a national literature search focusing on the best practices of cities, of all sizes and geographic locations, intended to maintain public services while holding down taxes. Many public officials have great ideas, but tend to work in a vacuum, so they don't know what other cities are doing. This volume codifies knowledge in this new field for the first time. Every case study included in this book has the city's website listed. This reference work makes it easy for professionals seeking additional information on any and all budget reduction methods that seem to work somewhere.
"The benefits Carrefour achieved have been substantially in excess of predictions. The Shared Service accounting centers enabled streamlined processes, lowered costs, and introduced standard processes, a standard system, and standard data for a global company. The new infrastructure can support rapid expansion and can add new stores with the flip of a switch. From a systems point of view, Carrefour now has a 'factory' in place to deliver high-efficiency systems, tools, processes, and training." --From Chapter 9, Implementation and Operational Imperatives for ERP "The benefits of efficient information delivery are demonstrated by the results of one of the world's largest mySAP.com implementat...
Designers and managers hope their products become essential for users—integrated into their lives like Instagram, Lyft, and others have become. Such deep integration isn’t accidental: it’s a process of careful design and iterative learning, especially for technology companies. This guide shows you how to apply behavioral science—research that supports many products—to help your users achieve their goals using your product. In this updated edition, Stephen Wendel, head of behavioral science at Morningstar, takes you step-by-step through the process of incorporating behavioral science into product design and development. Product managers, UX and interaction designers, and data analys...
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The academic biomedical research community is a hub of employment, economic productivity, and scientific progress. Academic research institutions are drivers of economic development in their local and state economies and, by extension, the national economy. Beyond the economic input that the academic biomedical research community both receives and provides, it generates knowledge that in turn affects society in myriad ways. The United States has experienced and continues to face the threat of disasters, and, like all entities, the academic biomedical research community can be affected. Recent disasters, from hurricanes to cyber-attacks, and their consequences have shown that the investments ...
Most people believe that you can select a job in which you make money or implement social change...but not both. In I Want to Work in an Association--Now What?, Charlotte Weeks shows you that this is a misconception and that you can build a career in which you do good while making money. Charlotte reveals the value of professional associations as employers. This is the career book for people who want to make the world a better place without sacrificing normal aspirations, including a competitive salary. Whether you¿re already an association executive, seeking promotion to a leadership position, or looking to strengthen your personal branding, this book has value for you.
Lean management can lead to operational excellence, but toward what end? This book examines the power of linking Lean government operations with purposeful public policy. When Lean process improvement principles and techniques entered the public sector after decades of proven effectiveness in private industry, they brought the same transformative potential. These programs can improve public services, boost employee morale, and free up previously underutilized capacity. The freed capacity can then be applied to accomplish important societal objectives. This book has four parts: Part 1: The Foundation of Continuous Improvement (CI)—The reader is introduced to the field of CI and to Lean prin...