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Model Business Letters, E-mails & Other Business Documents
This book is the ultimate, single-source guide for writing clear, effective business documents. A comprehensive, easy-to-use reference book packed with valuable information, useful techniques, practical tips and guidelines.
Email Essentials: How to write effective emails and build great relationships one message at a time
Reading, writing and managing e-mail is taking up an increasing amount of our time. But are we using it right? Just as body language helps you to make an impression in person, what you write and how you write it affects what people think of you and your organisation. Be it a thank you note, a meeting reminder, a proposal or a sales pitch, a well-written message that looks and sounds professional will make it easier for people to want to do business with you. It will help people feel good about communicating with you and help you achieve the right results. This invaluable guide offers step-by-step pointers that readers can put into practice right away. The highlight of the book is a series of 10 model email templates, covering scenarios like requests for information, conveying bad news, complaints and sales prospecting. These are explained and analysed to show what makes them simple yet effective.
Model Business Letters, Emails and Other Business Documents
For anyone who wants to communicate effectively in business,this is your complete reference guide for any form of written communication. Packed with over 500 sample documents, over 100 tips for better business writing and useful templates you can apply to your writing immediately, Model Business Letters will help you put the key rules of good business writing into action.
Communication for Business
This is a book for anyone who is working or training in a professional, managerial, administrative or secretarial role which demands effective communication and business English skills.
Connecting the Dots: To Inspire the Leader in You
Shirley Taylor has inspired audiences around the world with her heart-warming stories and simple but powerful lessons. Now through the pages of this book, they will inspire readers to stay positive during challenging times and create new opportunities for growth and success. In looking back at the significant turning points in her life, Shirley shares the key lessons that have helped her to grow both professionally and personally. She then 'connects the dots' to reveal the common thread that runs through all these turning points. Shirley also includes inspiring insights from global leadership experts who share their own personal turning points and the lessons they have learned. In Connecting the Dots, Shirley provides down-to-earth advice and practical tools that will help people everywhere to navigate change, unlock their true potential, and drive their own success.
Success 365
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Shirley Taylor's Essential Communication Skills
Shirley Taylor presents a comprehensive business communication textbook that focuses on the development of effective written and oral communication skills. The book offers examination-style questions for Pitman, RSA and LCCI candidates
STTS-Communication: Your Key to Success
Advancement in telecommunications has drastically changed the way that people communicate, particularly in a professional capacity. The onslaught of e-mail, text and even instant messaging has given people other means with which to communicate with one another, but in doing, the art of personal, verbal and face-to-face communication is being lost, resulting in miscommunication and broken personal and professional relationships.
The Stable Boy
In the little town of Bethlehem, many years ago, a young boy lived with his mother. They lived in stables throughout the village, finding work with the innkeepers. Although they were poor and had to work hard to survive, the boy's mother had a strong faith in God. But the boy was afraid the coming Messiah she always spoke of would be unable to find them since they traveled from stable to stable. When the boy was just six years old, his mother became sick and passed away. The boy was very sad, and from that day on, he did not speak a word. For the next two years, he wandered the streets of Bethlehem, struggling to carry on. No one knew his name, so he became known simply as the Stable Boy. One evening, the Stable Boy overheard people talking about the Messiah his mother used to tell him about. He fell asleep dreaming of the King coming for him. Would the Messiah really come for The Stable Boy?
Green Project Management
Winner of PMI's 2011 David I. Cleland Project Management Literature AwardDetailing cutting-edge green techniques and methods, this book teaches project managers how to maximize resources and get the most out of limited budgets. It supplies proven techniques and best practices in green project management, including risk and opportunity assessments.
