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E-Commerce During COVID in Spain: One “Click” Does Not Fit All
The share of e-commerce in total credit-card spending boomed during Covid in Spain. In particular, women, youth, and urban consumers used e-commerce proportionally more during the pandemic, especially for services. Using a unique proprietary dataset on credit card transactions, we test conjectures about consumers’ behavior (based on fear, hoarding, or learning) during Covid. Overall, e-commerce share reverted to its pre-Covid trend as the pandemic waned. However, some consumers with lower pre-Covid e-commerce usage tend to permanently use more e-commerce, supporting the conjecture of “learning by locking” for these individuals.
CEPAL Review
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IBSS: Economics: 2006 Vol. 55
First published in 2007. Routledge is an imprint of Taylor & Francis, an informa company.
Región y sociedad
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Quórum
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Revista de la CEPAL.
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