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User Research
Many businesses are based on creating desirable experiences, products and services for users. However in spite of this, companies often fail to consider the end user - the customer - in their planning and development processes. As a result, organizations find themselves spending huge sums of money creating products and services that, quite simply, don't work. User experience research, also known as UX research, focuses on understanding user behaviours, needs and motivations through a range of observational techniques, task analysis and other methodologies. User Research is a practical guide that shows readers how to use the vast array of user research methods available. Covering all the key ...
User Research
Despite businesses often being based on creating desirable experiences, products and services for consumers, many fail to consider the end user in their planning and development processes. This book is here to change that. User experience research, also known as UX research, focuses on understanding user behaviours, needs and motivations through a range of observational techniques, task analysis and other methodologies. User Research is a practical guide that shows readers how to use the vast array of user research methods available. Written by one of the UK's leading UX research professionals, readers can benefit from in-depth knowledge that explores the fundamentals of user research. Covering all the key research methods including face-to-face user testing, card sorting, surveys, A/B testing and many more, the book gives expert insight into the nuances, advantages and disadvantages of each, while also providing guidance on how to interpret, analyze and share the data once it has been obtained. Now in its second edition, User Research provides a new chapter on research operations and infrastructure as well as new material on combining user research methodologies.
Not a Word
Psychologist Natalie Marsh is a pro at keeping secrets, including the one that her best friend, Camille, thinks someone is stalking her. But when a new client seems to be concealing something frightening and Camille is killed, Natalie has to decide which secrets to protect and which to share--and with whom to share them.
Army Life: up Close and Personal
Army Life: Up Close and Personal As an active duty and reserve Soldier, as well as Army wife and mother, there were times when I felt like I was cramming six lifetimes into one. These commentaries are about those occasions that produced laughter, adventure, even heartbreak. Some helped me to understand the importance of successfully completing missions while others afforded me opportunities to grow as a person, family member, and friend. Some even led me to spectacular events in life I might never have known. For those that read this book and recognize themselves, it is my prayer they will enjoy reliving all the great times with me. As for the rest of you, whether or not associated with military life, I trust you can relate in some way to these unique Army moments. After all, it could have been you!
To Die, to Sleep
"After surviving a difficult year, Natalie Marsh is heading for Ellsberg Keep, an exclusive mountain resort that promises to provide the tranquility she desperately needs. She's eager to relax and to reconnect with her estranged cousin Lily, who works as the Keep's nurse--a reunion that begins abruptly when an accident on the winding mountain roads lands Natalie in the infirmary in the care of her cousin. They have little time to bond over childhood memories, however. Everything is thrown into chaos when the owner of the Keep is rushed to the medical wing, wildly delusional and raving about a murder plot. Despite Lily's care, the owner dies. Is his death simply an accident, or are his frenzied suspicions true? Determined to help Lily cope with the loss of her patient--and the accusations that she's to blame for his death--Natalie searches for answers and is swept into a mystery that grows more puzzling as frightening hallucinations torment the dead man's son. When a staff member who asks too many questions disappears, it is clear that idyllic resort harbors someone with deadly intent--and Natalie may not survive to uncover the truth."--
A Beautiful Mourning
Travel along on one woman's transformative journey into and, perhaps more importantly, out of the deep heart of mourning.
Titan of the Thames
William Grenfell, Lord Desborough, was, for many, the epitome of the perfect English gentleman: an exceptional sportsman, a dedicated public servant and a devoted husband and father. Grenfell’s astounding sporting achievements, from climbing mountains to swimming the basin of the Niagara Falls twice, from rowing the English Channel and winning the Amateur Punting Championship for three years consecutively, to representing Great Britain in fencing, produced his deep-rooted belief in the importance of sport. It wasn’t surprising therefore that he became the driving force behind the 1908 London Olympic Games, an enormous success despite being staged with only two years’ notice. A surprisi...
I Want to Say a Few Words: How To Craft a Heartfelt Eulogy for a Loved One's Funeral
Are you worrying about how to find the words to honour your loved one’s life? Would a gentle and straightforward step-by-step process of writing a few words help you through this difficult time? Does the idea of standing up and speaking about your loved one in front of others seem daunting? If you answer yes, then this book is for you. You are now no longer alone in your desire to speak about a loved one. “I Want to Say A Few Words: How To Craft a Heartfelt Eulogy for a Loved One’s Funeral” serves as your compassionate companion in this important journey. More Than A Template - It's a thoughtful and reflective process. This is far more than a ‘fill in the blanks eulogy template’ ...
Beacon
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Visual Languages for Interactive Computing
Presents problems and methodologies related to the syntax, semantics, and ambiguities of visual languages. Defines and formalizes visual languages for interactive computing, as well as visual notation interpretation.
