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Winner of a Shingo Research and Professional Publication Award Information Technology is supposed to enable business performance and innovation, improve service levels, manage change, and maintain quality and stability, all while steadily reducing operating costs. Yet when an enterprise begins a Lean transformation, too often the IT department is either left out or viewed as an obstacle. What is to be done? Winner of a 2011 Shingo Research and Professional Publication Award, this book shares practical tips, examples, and case studies to help you establish a culture of continuous improvement to deliver IT operational excellence and business value to your organization. Praise for: ...will have...
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This is the market leading book for anyone doing their research project. Clear, concise and extremely readable, this book provides a practical, step-by-step guide to doing a research project from start to finish. Thoroughly updated but retaining its well-loved style, this 6th edition includes: information on using online surveys; information on online interviewing and using online platforms for observation, e.g. Skype, Google Hangouts; new chapter on the use of social media in small scale research; thoroughly updated chapter on literature searching; revised and additional pedagogy; and a brand new text design. This practical, no-nonsense guide is vital reading for all those embarking on undergraduate or postgraduate study in any discipline, and for professionals in such fields as social science, education and health.
A trenchant defense of hierarchy in different spheres of our lives, from the personal to the political All complex and large-scale societies are organized along certain hierarchies, but the concept of hierarchy has become almost taboo in the modern world. Just Hierarchy contends that this stigma is a mistake. In fact, as Daniel Bell and Wang Pei show, it is neither possible nor advisable to do away with social hierarchies. Drawing their arguments from Chinese thought and culture as well as other philosophies and traditions, Bell and Wang ask which forms of hierarchy are justified and how these can serve morally desirable goals. They look at ways of promoting just forms of hierarchy while min...
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The definitive and authorised biography of the artist Vanessa Bell. Even through the lens of the twenty-first century, the story of Vanessa Bell's life is unorthodox. A powerful magnetic figure, Bell lived at the heart of the Bloomsbury Group and was often the core figure around which the disparate individuals of the movement revolved. Her art and designs – so often overshadowed by her sister Virginia Woolf's writings and fame and by the interest in her own unconventional life – made a significant contribution to the history of the Bloomsbury Group. Yet, until this authorised biography was written, she has remained a largely silent and enigmatic figure. In this captivating account, acclaimed art historian and biographer Frances Spalding restores Bell to the heart of the Bloomsbury Group, illuminating an exceptional life and the free-spirited circle among which she lived.