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Your Call Is (Not That) Important to Us
Bring up the subject of customer service phone calls and the blood pressure of everyone within earshot rises exponentially. Otherwise calm, rational, and intelligent people go into extended rants about an industry that seems to grow more inhuman and unhelpful with every phone call we make. And Americans make more than 43 billion customer service calls each year. Whether it's the interminable hold times, the outsourced agents who can't speak English, or the multitude of buttons to press and automated voices to listen to before reaching someone with a measurable pulse -- who hasn't felt exasperated at the abuse, neglect, and wasted time we experience when all we want is help, and maybe a littl...
Catching-101
CATCHING-101: The Complete Guide for Baseball Catchers is the most comprehensive book ever written for baseball catchers. It contains tips, drills, and proper mechanics that will help every catcher or coach better understand the most difficult position on the field. This book contains information on EVERY aspect of catching that Coach Barksdale has learned through his years of experience from coaching nationally ranked NCAA teams, and playing at almost every level from Little League to professional baseball. A few of the topics covered in CATCHING-101 are: Receiving Blocking Catching Pop Flies Throwing Fielding Bunts Plays at Home Plate Drills Pitchouts Pass Balls/Wild Pitches Giving Signals And More! If you have been searching for a source with lots of high quality information about catching, this is the book for you! CATCHING-101 was written by Coach Xan Barksdale who is currently an NCAA Division I baseball coach and an ex-professional baseball player. Coach Barksdale played in the Atlanta Braves organization and has been a featured speaker at the prestigious ABCA (American Baseball Coaches Association) national convention.
Mother Jones Magazine
Mother Jones is an award-winning national magazine widely respected for its groundbreaking investigative reporting and coverage of sustainability and environmental issues.
San Diego Magazine
San Diego Magazine gives readers the insider information they need to experience San Diego-from the best places to dine and travel to the politics and people that shape the region. This is the magazine for San Diegans with a need to know.
Winnin' Times
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A Matter of Timing
The New Madrid fault line is one of the deepest, most deadly earthquake zones anywhere in the world. It runs from Memphis to St. Louis, along the Mississippi River. The last time it woke from slumber in 1811 and 1812, it rattled the Earth over 1,000 times throughout a 2-year period, and based upon testimonials from the few people then living in the area, at least 8 of the quakes were 8 or better on today’s Richter scale. Geologists had been predicting the New Madrid would shake again, most giving it better than a 50/50 chance by 2025. But Mother Nature didn't want to wait until then. For the residents of Memphis and St. Louis, and all the towns along the Mighty Mississippi, chaos and anarc...
Hard Luck
The story of boxing legend Jerry Quarry has it all: rags to riches, thrilling fights against the giants of the Golden Age of Heavyweights (Ali—twice, Frazier—twice, Patterson, Norton), a racially and politically electric sports era, the thrills and excesses of fame, celebrities, love, hate, joy, and pain. And tragedy. Like the man he fought during two highly controversial fight cards in 1970 and ’72—Muhammad Ali—boxing great Jerry Quarry was to suffer gravely. He died at age fifty-three, mind and body ravaged by Dementia Pugilistica. In Hard Luck, “Irish” Jerry Quarry comes to life—from his Grapes of Wrath days as the child of an abusive father in the California migrant camps to those as the undersized heavyweight slaying giants on his way to multiple title bouts and the honor of being the World’s Most Popular Fighter in ’68, ’69, ’70, and ’71. The story of Jerry Quarry is one of the richest in the annals of boxing, and through painstaking research and exclusive access to the Quarry family and its archives, Steve Springer and Blake Chavez have captured it all.
Laker Girl
The never-before-told story of the Buss family and of one woman's rise to the top in a man's world, Laker Girl is an unprecedented glimpse into the glamorous world of the Los Angeles Lakers. It is also a behind-the-scenes journal of the 2009–10 Lakers season, a year in which the franchise captured its 16th world championship. By the time Jeanie was 19, she was already a high-ranking executive with World Team Tennis. Today, she is the Lakers' executive vice president of business operations and one of the most influential women in professional sports. Along the way, she's rubbed elbows with everyone from Michael Jordan, John McEnroe, and Shaquille O'Neal to Ryan Seacrest, Khloe Kardashian, Hugh Hefner, and Jack Nicholson. And she's done it all in her own unique, inimitable style. In this updated edition, Buss discusses her recent engagement to Phil Jackson and looks back on the Lakers' eventful past three seasons—an era that has included multiple coaching changes, changes in the front office, a new TV deal, and much more.
Fred Claire: My 30 Years in Dodger Blue
Fred Claire takes you through his 30 years with the Los Angeles Dodgers, from the 1988 championship victory to the turmoil of the 1988 Fox purchase. Claire reveals his personal perspective on the events that made headlines, as well as those that didn't. Skyhorse Publishing, along with our Arcade, Good Books, Sports Publishing, and Yucca imprints, is proud to publish a broad range of biographies, autobiographies, and memoirs. Our list includes biographies on well-known historical figures like Benjamin Franklin, Nelson Mandela, and Alexander Graham Bell, as well as villains from history, such as Heinrich Himmler, John Wayne Gacy, and O. J. Simpson. We have also published survivor stories of World War II, memoirs about overcoming adversity, first-hand tales of adventure, and much more. While not every title we publish becomes a New York Times bestseller or a national bestseller, we are committed to books on subjects that are sometimes overlooked and to authors whose work might not otherwise find a home.
Gibby
A captivating and candid memoir from one of the most beloved and colorful figures in Toronto Blue Jays history John Gibbons is one of the most beloved figures in Toronto Blue Jays history. Over 11 years and two separate managerial stints with the team, he endeared himself to fans with his folksy manner and his frequent battles with umpires: “Here comes Gibby!” Winning helped too. Under Gibbons’s management, the Jays made the American League Championship Series in 2015, ending a 22-year playoff drought; then they did it again in 2016. Along the way the team defied odds, won over a nation, and with one iconic flip of a bat produced one of the most iconic moments in MLB history. Now, in h...
