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The Service Startup
A practical guide to integrate Design Thinking and Lean Startup in the service era. "Pinheiro will inspire you to think differently about business, design, education, and - perhaps most importantly - the way you work every day." - Kerry Bodine, co-author of Outside In: The Power of Putting Customers at the Center of Your Business "In this book, Tenny offers some extremely valid and hard-hitting criticism regarding the ideals surrounding the dictate of building a Minimum Viable Product. Agreed on many fronts but I found his reinvention of these principles when applied to the service industry to be extremely insightful. The concept of a Minimum Valuable Service is unique, new and sets goals in...
Solve Problems Together
One of the most difficult things for organizations is to solve problems collaboratively. People spend too much time trying to solve problems by themselves, sit quietly in meetings, or push their ideas on others. It is only when we gather people and help them think together that they can start solving the critical and often very complex problems that face our organizations and our world. Solve problems together is a practical book focused on the three keys to leading meetings that matter: collaboration, complexity, and clarity. You will get tools and methods to: - Create a collaborative atmosphere where people share their perspective, listen with an open mind, and resolve tough topics. - Lead...
Exponential Transformation
A practical handbook for using Exponential Organization to transform your organization—and disrupt your industry—in 10 weeks Today’s top business challenge is adapting to accelerating technological and global change. In his bestselling book Exponential Organizations, author Salim Ismail described a new type of organization that thrives amidst industry disruption. Since then, he has helped organizations disrupt their own industries—by applying Exponential Organization (ExO) principles. From this work emerged the 10-week transformation process explained in this book, called the ExO Sprint. Exponential Transformation is the detailed implementation handbook for becoming an Exponential Or...
Design de Serviços
Desenvolver soluções em design de serviços envolve muitos aspectos e possibilidades. No entanto, há sempre alguns pontos a focar na busca pelo equilíbrio entre o que o usuário deseja, o que é possível ao prestador e quais os recursos disponíveis para uma oferta de qualidade.Nesse sentido, a escolha do processo de design para a condução de projetos orientados a serviços – e sua consequente aplicação responsável – é essencial para se descobrir o problema, definir estratégias, desenvolver alternativas e entregar uma solução adequada ao serviço.Confira esta obra direcionada a profissionais interessados em compreender melhor como prospectar, de forma sistêmica, interdisciplinar e estratégica, os serviços por meio do design thinking.
Agile Think Canvas
Como inovar e criar negócios sustentáveis para obter melhores resultados e minimizar riscos com o uso de Métodos Visuais e Ágeis em seus projetos! Agile Think Canvas é um manual de práticas colaborativas construído com base em um método de trabalho que utiliza conceitos de Design Thinking e Gestão Ágil para o desenvolvimento de novos produtos e serviços. Voltado para aqueles que se utilizam da criatividade nos processos de inovação dos produtos e serviços, a metodologia Agile Think Canvas engloba: definição de uma visão de produto, estudo de personas, suas respectivas jornadas, entendimento dos riscos, definição do MVP, prototipação, construção do produto por meio de t...
The Gv Model Guide
This book is a must-have to any Design Sprint Master out there in the field running Design Sprints. It is full of best-practices and straight to the point information about the Google Ventures' Design Sprint methodology.
Trasformazione esponenziale
La sfida più difficile che le aziende si trovano oggi ad affrontare è individuare il modo di adattarsi a un cambiamento sempre più veloce. La convergenza delle nuove tecnologie, con il loro avanzamento esponenziale, sta facendo sparire il confine fra tutto ciò che è fisico, digitale o biologico. Come risultato, interi settori industriali nel mondo sono stati sconvolti. Nel suo bestseller Exponential Organizations, Salim Ismail, esperto di strategie tecnologiche a livello mondiale, ha illustrato il sorgere di un tipo di organizzazione rivoluzionario, l’Organizzazione Esponenziale, che riesce a prosperare in un panorama di disruption, crescendo a sua volta in maniera esponenziale. Questo nuovo libro è una guida passo passo grazie alla quale qualsiasi impresa – che abbia come obiettivo quello di riuscire a contrastare la disruption che affligge ogni settore industriale – potrà apprendere come sfruttare le opportunità insite nelle tecnologie esponenziali. Trasformazione esponenziale spiega in che modo un’attività tradizionale già esistente si può davvero trasformare in un’Organizzazione Esponenziale.
A Country for Dying
An exquisite novel of North Africans in Paris by "one of the most original and necessary voices in world literature" WINNER OF THE 2021 PEN TRANSLATION PRIZE Paris, Summer 2010. Zahira is 40 years old, Moroccan, a prostitute, traumatized by her father's suicide decades prior, and in love with a man who no longer loves her. Zannouba, Zahira's friend and protege, formerly known as Aziz, prepares for gender confirmation surgery and reflects on the reoccuring trauma of loss, including the loss of her pre-transition male persona. Mojtaba is a gay Iranian revolutionary who, having fled to Paris, seeks refuge with Zahira for the month of Ramadan. Meanwhile, Allal, Zahira's first love back in Morocco, travels to Paris to find Zahira. Through swirling, perpendicular narratives, A Country for Dying follows the inner lives of emigrants as they contend with the space between their dreams and their realities, a schism of a postcolonial world where, as Taïa writes, "So many people find themselves in the same situation. It is our destiny: To pay with our bodies for other people's future."
My Grandmother's Braid
Sharp and tender at once, a humourous take on family dysfunction and human weakness seen through a young boy's eyes. Max lives with his grandparents in a residential home for refugees in Germany. When his grandmother—a terrifying, stubborn matriarch and a former Russian primadonna—moved them from the Motherland, it was in search of a better life. But she is not at all pleased with how things are run in Germany. His grandmother has been telling Max that he is an incompetent, clueless weakling since he was a child. While he may be dolt in his grandmother's eyes, Max is bright enough to notice that his stoic and taciturn grandfather has fallen hopelessly in love with their neighbour, Nina. When a child is born to Nina that is the spitting image of Max's grandfather, things come to a hilarious if dramatic head. Everybody will have to learn to defend themselves from Max's all-powerful grandmother.
