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Access to Justice in Transnational B2C E-Commerce
This book identifies institutional mechanisms that can be used to promote consumer confidence in direct online sales with businesses (B2C e-commerce). It argues that enhancing the access to justice in a multidimensional sense can potentially offer an effective means of boosting consumer confidence. It introduces a conceptual framework for a multidimensional approach to access to justice in the context of consumer protection, describing the various reasonable criteria needed to satisfy consumer demands in B2C e-commerce. The framework, which reflects all essential aspects of consumers’ expectations when they engage in online transactions, provides a benchmark for the evaluation of various c...
National Union Catalog
Includes entries for maps and atlases.
The Welfare State in Canada
The first major reference work of its kind in the social welfare field in Canada, this volume is a selected bibliography of works on Canadian social welfare policy. The entries in Part One treat general aspects of the origins, development, organization, and administration of the welfare state in Canada; included is a section covering basic statistical sources. The entries in Part Two treat particular areas of policy such as unemployment, disabled persons, prisons, child and family welfare, health care, and day care. Also included are an introductory essay reviewing the literature on social welfare policy in Canada, a "User's Guide," several appendices on archival materials, and an extensive chronology of Canadian social welfare legislation both federal and provincial. The volume will increase the accessibility of literature on the welfare state and stimulate increased awareness and further research. It should be of wide interest to students, researchers, librarians, social welfare policy analysts and administrators, and social work practitioners.
The Oxford Handbook of Governance and Public Management for Social Policy
Public administration plays an integral role at every stage of social policy creation and execution. Program operators' management decisions shape policymakers' perceptions of what can and should be accomplished through social programs, while public administrators wield considerable power to mobilize tangible and intangible resources and fill gaps in policy designs. Furthermore, the cumulative effects of public administrators' daily activities directly influence outcomes for program participants, and may shift policy itself. Location also matters to social policy, as those same administrators are expected to innovate continuously in response to shifting local and national conditions, includi...
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