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The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.
Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and use of constructive communication skills in order to develop a conflict competent team. As the authors say, conflict is not to be avoided, but embraced and explored. This often results in new, previously unimagined opportunities, solutions and results. The authors include stories, interviews, and examples that provide entertaining and thought provoking insights. They dedicate one chapter to techniques and processes for addressing team conflict that has gone awry. Runde and Flanagan also include useful tips and tools for assessing your team?s current state of conflict competence and suggestions for addressing the challenges of today?s virtual and geographically dispersed teams.
A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into fee...
This book, itself a study of two books on the Baroque, proposes a pair of related theses: one interpretive, the other argumentative. The first, enveloped in the second, holds that the significance of allegory Gilles Deleuze recognized in Walter Benjamin’s 1928 monograph on seventeenth century drama is itself attested in key aspects of Kantian, Leibnizian, and Platonic philosophy (to wit, in the respective forms by which thought is phrased, predicated, and proposed).The second, enveloping the first, is a literalist claim about predication itself – namely, that the aesthetics of agitation and hallucination so emblematic of the Baroque sensibility (as attested in its emblem-books) adduce...
Aims to help a new business avoid the financially draining pitfalls, and provide advice for existing businesses to help them expand and attract new customers. This book covers areas such as writing a business plan, finding a suitable location, devising an advertising campaign, employing staff and developing ways of encouraging customer loyalty.
In these extraordinary tales about ordinary people from ordinary places, Tim Winton describes turnings of all kinds: second thoughts, changes of heart, nasty surprises, slow awakenings, abrupt transitions. The seventeen stories overlap to paint a convincing and cohesive picture of a world where people struggle against the terrible weight of their past and challenge the lives they have made for themselves. In The Turning Tim Winton gives us seventeen exquisite overlapping tales of second thoughts and mid-life regret – extraordinary stories of ordinary people from ordinary places. Here are turnings of all kinds – changes of heart, nasty surprises, slow awakenings, sudden detours – where people struggle against the terrible weight of the past and challenge the lives they’ve made for themselves.
When Jim Cantone accepts an offer to become head of A & R (artists and repertoire) at WorldWide Records, he quickly finds himself in "a viper's nest, and he must choose between picking up a dagger in a bloody palace coup against [the owner] DeGaul or standing by him and losing everything."--Jacket.
This promises to be the only book on sheep you will ever need! Packed full of detailed information, The Sheep Book for Smallholders covers every aspect of keeping sheep on a small scale. Beginning with a brief overview of the sheep industry, and the rise and fall of the artisan shepherd, the author has logically divided the book up into the shepherd's calendar, so that the sheep keeper knows what to expect with each season. All aspects of looking after the flock are covered, including selection, culling, nutrition, housing, lambing, grassland management, ailments and prevention. There are also sections on home slaughter and butcher, and, uniquely, processing the byproducts, including the fleece and keeping sheep for dairying. Unusually, the book also has a section on training sheepdogs. Supported by stunning photography and clear illustrations, as well as huge and useful appendices. This is a welcome addition to the smallholder's bookshelf, and is going to be a reference classic in years to come.
Non-freedom to the Western mind is inevitably linked with images of backwardness – Soviet tractors, East German Trabants, Kim Jong Il’s haircut. But non-freedom these days is also iPads, iPhones and a dazzling array of less iconic but ubiquitous consumer goods that flood our stores, our homes and which increasingly are used to define our ideas of worth and happiness. It is a full-lipped smile achieved with the aid of collagen made from skin flensed from dead Chinese convicts. The Australian Disease is Richard Flanagan’s perceptive, hilarious, searing exposé of the conformity that afflicts our public life. From Weary Dunlop to Vassily Grossman, from David Hicks to Craig Thomson, Flanagan takes us on a wildly entertaining and unsettling trip. If we are to find hope, he says, we must take our compass more from ourselves and less from the powerful.