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Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers.
Traditionally, images have played an important role in politics and policy making, mostly in relation to propaganda and public communication. However, contemporary society is inundated with visual material due to the increasing ubiquity of media and visual technologies that facilitate the production, distribution and consumption of images in new and innovative ways. As such, a visual culture has emerged, and a number of authors have written on visual culture and the technologies which underlie it. However, a clear link to policy making is still lacking. This books links the emergence of this visual culture to policy making and explores how visual culture (and the growing number of technologi...
This comprehensive textbook explores the policy process from a multitude of perspectives, including rationalism, culturalism, institutionalism and from a political point of view. This allows students to discover key concepts from the policy science literature and gain a deeper understanding of how public policy is discussed academically and shaped empirically.
"This 10-volume compilation of authoritative, research-based articles contributed by thousands of researchers and experts from all over the world emphasized modern issues and the presentation of potential opportunities, prospective solutions, and future directions in the field of information science and technology"--Provided by publisher.
The public sector may be considered as a highly fragmented and at the same time enormously interconnected system. Resources are dispersed among a huge variety of actors and entities and these affect each other in many unexpected ways. This book analyses the apparently paradoxical occurrence of simultaneous fragmentation and interconnectivity within the public domain and reflects on its consequences for public governance and management. It discusses and assesses strategies to create connective capacities from different policy domains and countries and offers new insights in the complexity of public governance. About the Editors: Menno Fenger is associate professor in public administration at Erasmus University Rotterdam. He has published widely on issues of public governance and implementation, specifically in the area of social policies. Victor Bekkers is professor of public administration at Erasmus University Rotterdam and academic director of the Center for Public Innovation. He specializes in the impact of information and communication technology, including social media, on public governance. He is the author of numerous books and articles on this topic.
The modernization of public administration is a recurring theme on the political and public agenda in many countries. Modernization presupposes innovation. However, is an innovative public administration a contradiction in terminis? If we look at the practice of public administration, and evaluate – from an evolutionary perspective – how public administration has transformed itself during the last 40 years, we actually see a variety of radical and incremental changes. Hence, innovation does take place. This book clearly demonstrates how public administration organizations try to adapt to changing circumstances in their environment in order to secure their legitimacy. At the same time we see that public administration tries to respond and anticipate to new technological developments as well as to make use of them. In many countries e-government has become the symbol of the way in which ICT has penetrated in the nerves of ministries, local and regional government and all kinds of agencies. In this publication, a number of case studies have been presented in which different kind of ICT-driven innovations have been described and analyzed.
This book provides a comprehensive overview of how the course, content and outcome of policy making is affected by big data. It scrutinises the notion that big and open data makes policymaking a more rational process, in which policy makers are able to predict, assess and evaluate societal problems. It also examines how policy makers deal with big data, the problems and limitations they face, and how big data shapes policymaking on the ground. The book considers big data from various perspectives, not just the political, but also the technological, legal, institutional and ethical dimensions. The potential of big data use in the public sector is also assessed, as well as the risks and dangers this might pose. Through several extended case studies, it demonstrates the dynamics of big data and public policy. Offering a holistic approach to the study of big data, this book will appeal to students and scholars of public policy, public administration and data science, as well as those interested in governance and politics.
"This set of books represents a detailed compendium of authoritative, research-based entries that define the contemporary state of knowledge on technology"--Provided by publisher.
It is widely acknowledged that we are witnessing a major transformation of public policy making, a transformation which has been labelled as a change from 'government' to 'governance'. Governance is used to describe policy making and implementation without a central authority in a non-hierarchical, network-like structure through negotiation and cooperation between public and private actors at one or across different political levels. This comprehensive volume combines empirical analysis and normative assessment of governance practices, providing a systematic approach based on a framework for assessing democratic legitimacy. It addresses different modes of governance at the local/regional, national, European and international levels. The volume assesses the alleged 'democratic deficit' of these new governance practices and as such is ideally suited to courses on public administration.
Clearly written with a mix of theory and practice, this text explores the ways ICTs are used from both a socio-political and a technological perspective. A perfect textbook for students of public administration, political science and policy science.