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Future-Proofing
"Sustainability is crucial for the future of our societies. From a computing perspective, the challenge is to design IT artifacts that contribute to improving people's work and everyday life in a sustainable way, thereby also contributing to social and ecological sustainability. The book documents the experiences made by several leading research groups in Europe, North America and South Africa, describing their efforts to achieve sustainable design results, the difficulties that barred the way but also the strategies they adopted to achieve the goal of sustainability. The analysis of this rich empirical material helps thinking about how to more systematically address and possibly overcome th...
Sharing Expertise
The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable. But it is not easy to use decontextualized information, and users often need access to human experts. This book describes a more recent approach to knowledge management, which the authors call "expertise sharing." Expertise sharing emphasizes the human aspects -- cognitive, social, cultural, and organizational -- of knowledge managemen...
Information Technology for Peace and Security
This book offers an introduction to Information Technology with regard to peace, conflict, and security research, a topic that it approaches from natural science, technical and computer science perspectives. Following an initial review of the fundamental roles of IT in connection with peace, conflict and security, the contributing authors address the rise of cyber conflicts via information warfare, cyber espionage, cyber defence and Darknets. The book subsequently explores recent examples of cyber warfare, including: • The Stuxnet attack on Iran’s uranium refining capability • The hacking of the German Federal Parliament’s internal communication system • The Wannacry malware campai...
End-User Development
Work practices and organizational processes vary widely and evolve constantly. The technological infrastructure has to follow, allowing or even supporting these changes. Traditional approaches to software engineering reach their limits whenever the full spectrum of user requirements cannot be anticipated or the frequency of changes makes software reengineering cycles too clumsy to address all the needs of a specific field of application. Moreover, the increasing importance of ‘infrastructural’ aspects, particularly the mutual dependencies between technologies, usages, and domain competencies, calls for a differentiation of roles beyond the classical user–designer dichotomy. End user de...
Socioinformatics - The Social Impact of Interactions between Humans and IT
Socioinformatics is a new scientific approach to study the interactions between humans and IT. These proceedings are a collection of the contributions during a workshop of the Gesellschaft für Informatik (GI). Researchers in this emerging field discuss the main aspects of interactions between IT and humans with respect to; social connections, social changes, acceptance of IT and the social conditions affecting this acceptance, effects of IT on humans and in response changes of IT, structures of the society and the influence of IT on these structures, changes of metaphysics influenced by IT and the social context of a knowledge society.
Integrating User-Centred Design in Agile Development
This book examines the possibilities of incorporating elements of user-centred design (UCD) such as user experience (UX) and usability with agile software development. It explores the difficulties and problems inherent in integrating these two practices despite their relative similarities, such as their emphasis on stakeholder collaboration. Developed from a workshop held at NordiCHI in 2014, this edited volume brings together researchers from across the software development, UCD and creative design fields to discuss the current state-of-the-art. Practical case studies of integrating UCD in Agile development across diverse contexts are presented, whilst the different futures for UCD and other design practices in the context of agile software development are identified and explored. Integrating User Centred Design in Agile Development will be ideal for researchers, designers and academics who are interested in software development, user-centred design, agile methodologies and related areas.
A European Perspective on Crisis Informatics
Mobilising helpers in the event of a flood or letting friends know that you are okay in the event of a terrorist attack – more and more people are using social media in emergency, crisis or disaster situations. Storms, floods, attacks or pandemics (esp. COVID-19) show that citizens use social media to inform themselves or to coordinate. This book presents qualitative and quantitative studies on the attitudes of emergency services and citizens in Europe towards social media in emergencies. Across the individual sub-studies, almost 10,000 people are surveyed including representative studies in the Netherlands, Germany, the UK and Italy. The work empirically shows that social media is increas...
Researching Complex Information Infrastructures
Thomas Ludwig reveals design characteristics when aiming at researching information infrastructures and their diverse information resources, types of users and systems as well as divergent practices. By conducting empirically-based design case studies in the domain of crisis management, the author uncovers methodological and design challenges in understanding new kinds of interconnected information infrastructures from a praxeological perspective. Based on implemented novel ICT tools, he derives design characteristics that focus on integrating objective and subjective queried insights into situated activities of people as well as emphasizing the subjective nature of information quality.
End-User Development
This book constitutes the refereed proceedings of the 5th International Symposium on End-User Development, IS-EUD 2015, held in Madrid, Spain, in May 2015. The 10 full papers and 13 short papers were presented at the event. Additionally, the volume contains 2 keynote speeches, 3 doctoral consortia papers, 1 workshop paper and 6 EUD-playground papers. The papers provide a broad overview of the current state of End-User Development research.
