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Retail is going through difficult times and is suffering the consequences of both the economic crisis and the digitization of society. Fundamentally, there is a bigger problem: stores cannot keep up with the changing behavior of customers who are connected 24/7, customers for whom there is no distinction between online and offline.The End of Online Shopping: The Future of New Retail in an Always Connected World describes how the smart, the sharing, the circular, and the platform economy are shaping a new era of always connected retail. Retailers urgently need to innovate if they want to stay relevant in a world dominated by marketplaces and sharing platforms. The book contains inspiring examples from different industries — which include the usual suspects such as Amazon, Alibaba, and Google, but also local startups — and covers all aspects of the customer journey, from orientation and selection to delivery.The End of Online Shopping provides an excellent overview of shopping trends and developments worldwide, and offers readers indispensable insights into the future of retail.
The Low Countries are famous for their radically changing landscape over the last 1,000 years. Like the landscape, the linguistic situation has also undergone major changes. In Holland, an early form of Frisian was spoken until, very roughly, 1100, and in parts of North Holland it disappeared even later. The hunt for traces of Frisian or Ingvaeonic in the dialects of the western Low Countries has been going on for around 150 years, but a synthesis of the available evidence has never appeared. The main aim of this book is to fill that gap. It follows the lead of many recent studies on the nature and effects of language contact situations in the past. The topic is approached from two different angles: Dutch dialectology, in all its geographic and diachronic variation, and comparative Germanic linguistics. In the end, the minute details and the bigger picture merge into one possible account of the early and high medieval processes that determined the make-up of western Dutch.
This book examines the life and intellectual contributions of three extraordinary black men--Jacobus Capitein, Jean-Baptiste Belley, and John Marrant--whose experiences and writing helped shape racial, social, and political thought throughout the eighteenth-century Atlantic world.
The retail industry was in the midst of unparalleled disruption. Then came COVID-19. In an updated and expanded edition of The Shopping Revolution, Wharton professor Barbara Kahn examines the companies that have been most successful during a tsunami of change in the industry. She offers fresh insights into what we can learn from them.
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On the Threshold of Beauty is an exciting and detailed reconstruction of the emergence of electronic music in the Netherlands. Kees Tazelaar--composer and head of the Institute of Sonology at the Royal Conservatoire in The Hague--relates its turbulent history from the earliest beginnings in the mid-1920s through to the postwar era and the emergence of musique concrète. This history begins around 1930 at the Philips Physics Laboratory and the creation of the now-legendary Philips Pavilion at Expo 58 in Brussels, for which Le Corbusier, Iannis Xenakis and Edgard Varèse collaborated on an extraordinary son et lumière extravanganza. In 1960 Philips divested itself of the laboratory, and it was absorbed into a new studio at Utrecht University, where Gottfried Michael Koenig became artistic director in 1964. Tazelaar also looks in detail at the influence wielded by the Contact Organization for Electronic Music during this period, and at the work of Dutch electronic pioneers Jan Boerman and Dick Raaijmakers.
Amazon disrupts everything it touches and upends any market it enters. In the era of its game-changing dominance, how can any company compete? We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach--and their companies out of business. In The Shopping Revolution, Barbara E. Kahn, a foremost retail expert and professor at The Wharton School, examines the companies ...
Demonstrating how retailers can tap into shoppers’ needs for variety without increasing complexity and stress, this innovative book combines cutting-edge research with hands-on, practical frameworks. Experts in the retail sector have long been convinced that small assortments are more appealing to shoppers than large selections of products; in other words, less is more. However, the human brain has an innate need for variety. Addressing this challenge Constant Berkhout offers practical merchandising guidelines both for stores and online retailers. Indeed, studies show that it is not the actual size of assortment that drives traffic to online stores, but the perception of assortment variety...
This book is a must-read, a real page-turner, accompanied by wartime photographs. Ninety-five-year-old Bomber Command veteran Meller describes what it was like to live through the wartime years.
The amazing and authoritative story of e-commerce: its origins, evolution and astonishing ascendence. The amazing and authoritative story of e-retail: its origins, evolution and astonishing ascendance. Meet the pioneers and businesses that explored the possibilities of the emerging virtual world, review the technology innovations that paved the way, and journey the rocky road to domination for the online shopping industry. As the founder of the UK’s industry association for e-commerce (IMRG), author James Roper was there from its inception… ‘An important and well-timed book about how the humdrum business of shopping was reinvented online. James Roper is a persuasive advocate for the ro...