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Firm Competitive Advantage Through Relationship Management
Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.
Thou Shalt Not Kill
Anthology of articles concerning the massacre of Jews in Jedwabne published in Polish press.
The Order of Terror
During the twelve years from 1933 until 1945, the concentration camp operated as a terror society. In this pioneering book, the renowned German sociologist Wolfgang Sofsky looks at the concentration camp from the inside as a laboratory of cruelty and a system of absolute power built on extreme violence, starvation, "terror labor," and the business-like extermination of human beings. Based on historical documents and the reports of survivors, the book details how the resistance of prisoners was broken down. Arbitrary terror and routine violence destroyed personal identity and social solidarity, disrupted the very ideas of time and space, perverted human work into torture, and unleashed innume...
Twenty-Five Sides of a Post-Communist Mafia State
The twenty-five essays accompany, illustrate and underpin the conceptual framework elaborated in Post-Communist Mafia State, published in conjunction with this volume. Leading specialists analyze the manifestations of the current political regime in Hungary from twenty-five angles. Topics discussed include the ideology, constitutional issues, social policy, the judiciary, foreign relations, nationalism, media, memory politics, corruption, civil society, education, culture and so on. Beyond the basic features of the economy the domains of taxation, banking system, energy policies and the agriculture are treated in dedicated studies. The essays are based on detailed empirical investigation about conditions in today?s Hungary. They nevertheless contribute to the exploration of the characteristic features of post-communist authoritarian regimes, shared by an increasing number of countries in Europe and Central Asia.ÿ Joint publication with Noran Libro, Budapestÿ ÿ
Bourdieu: The Next Generation
This book will give unique insight into how a new generation of Bourdieusian researchers apply Bourdieu to contemporary issues. It will provide a discussion of the working mechanisms of thinking through and/or with Bourdieu when analysing data. In each chapter, individual authors discuss and reflect upon their own research and the ways in which they put Bourdieu to work. The aim of this book is not to just to provide examples of the development of Bourdieusian research, but for each author to reflect on the ways in which they came across Bourdieu’s work, why it speaks to them (including a reflexive consideration of their own background), and the way in which it is thus useful in their thin...
Machiavelli, Hobbes, and Rousseau
This volume presents lucid and insightful lectures on three great figures from the history of political thought. It explores a range of themes in the political thought of Machiavelli Hobbes, and Rousseau.
The Ants of Poland
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The Contemporary Bauman
This text covers Bauman’s contribution to sociology and social theory. This ideal teaching text analyzes Bauman's shift from a sociology of postmodernity to liquid modernity, and provides a critical assessment of the contemporary Bauman, appraising his novel theory of liquid modernity in terms of its implications for self-identity, interpersonal relationships, culture, communications, and the broad-ranging institutional transformations associated with globalization. In addition to various extracts from Bauman's work, the book also contains a spirited reply from Zygmunt Bauman to both his sympathetic and unsympathetic critics. Bauman concludes by providing a new perspectives on his theory of liquid modernity, its differentiation from the modernity/postmodernity debate and its relation to current developments in contemporary social theory.
