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Trust and Loyalty in Electronic Commerce
Karake-Shalhoub uses agency theory to ground her empirical analysis of more than 100 e-commerce firms in this highly readable examination of trust in e-commerce relational exchanges. She identifies several trust-building measures, including privacy statements, the existence of a chief privacy officer, and a trusted third-party seal of approval; companies are then evaluated based on an index of those trust builders. She demonstrates that there is a positive relationship between management ownership and trust, and that managers who fail to protect the interests of their stockholders-as well as their own-will never gain customer loyalty. Any business considering a move into e-commerce, or re-ev...
Organizational Downsizing, Discrimination, and Corporate Social Responsibility
Organizational restructuring and corporate downsizing can have a significant impact on the perceived social responsibility and responsiveness of any firm. This book analyzes the phenomenon by identifying the nature and types of structural or functional relationships that exist between downsizing and organizational performance variables, on the one hand, and organizational social responsiveness on the other. It looks at changes in the use of various restructuring techniques to improve efficiency and effectiveness and the effects of these changes on the organizational citizenship standing in the community. It goes on to add to the understanding of the general phenomenon of downsizing by examin...
The Diffusion of E-commerce in Developing Economies
Business managers in developing countries would find in this volume a solid background to e-commerce at large, and to its significance within a wider framework of a resource-based view of their business and of the national economic settings within which they operate. The book is of special importance to the academic community of Internet students, as well as for those interested in economic development, by providing a pioneering insight into the issue of e-commerce in developing countries which may emerge strongly in the upcoming years. Aharon Kellerman, Growth and Change Undoubtedly an important contribution. E-commerce is a technology which holds the possibility of levelling the global tra...
Cyber Law and Cyber Security in Developing and Emerging Economies
This timely and important book illuminates the impact of cyber law on the growth and development of emerging and developing economies. Using a strong theoretical framework firmly grounded in resource-based and technology diffusion literature, the authors convey a subtle understanding of the ways public and private sector entities in developing and emerging countries adopt cyber space processes. This book reveals that the diffusion of cyber activities in developing and emerging economies is relatively low, with the main stumbling blocks resting in regulatory, cultural, and social factors. The authors argue that cyber crimes constitute a prime obstacle to the diffusion of e-commence and e-gove...
The New Post-Oil Arab Gulf
The sharp increase in oil revenues since 2002 has left the Arab Gulf States with billions of petro-dollars. But how will these countries fare in the post-oil era? The rulers of these states are taking serious measures to ensure the survival of their economies, and indeed their regimes, in a world with scarce mineral resources. This volume explores the extent to which these countries have been and will be able to prepare for the future by transforming themselves into serious international destinations for tourism, finance, healthcare and education. It also considers the implications of failure for the future survival of their regimes. This study will provide food for thought for academi, poli...
Information Technology and Management Control
Drawing on research in the areas of business organization, information technology, and information economics this book develops an empirical basis for integrating the three fields. It investigates information technology management based on the theoretical foundations of information economics, examines the chief information officer phenomenon and identifies the factors that lead organizations to create such a position, and analyzes organizational and managerial motivations leading to investment in information technology. Karake concludes that the way information technology is managed and the magnitude of investment in such technology depends on the organization ownership structure, that the ownership structure is a determinant of the degree of control information managers exercise, and that there is a significant relationship between the size and composition of boards of directors and the management of and investment in information technology. This study will be of interest to students, researchers, and practitioners of information technology management and information technology performance.
Strategy, Organization and Performance Management
Designing effective organizations is a key challenge for companies in particular in the fast-moving business world of today. The late 1990s and early 2000s have seen multiple Organization Management innovations applied successfully such as Business Process Outsourcing, Shared Services and Offshoring. Advanced techniques such as Balanced Scorecards and integrated Planning Systems have become effective enablers for strategy execution. This book spans a framework from strategy definition and designing strategy-compliant organizations to monitoring effective implementation and Performance Management. On this journey basic principles of Organization Management are discussed in detail and at the s...
Enforcing Cybersecurity in Developing and Emerging Economies
This unique, innovative examination of cyberspace policies and strategies and their relation to cyber laws and regulations in developing and emerging economies uses economic, political, and social perspectives as a vehicle for analysis. With cyber risk at the top of the global agenda as high-profile breaches increase worries that cybersecurity attacks might compromise the world economy, this analysis becomes relevant across disciplines.
Technology and Developing Economies
This is the first empirical study to compare and contrast the effects of technology transfer to developing countries from the West and from Eastern European countries. The author's primary purpose is to compare the effects of the different technologies offered by the two groups--the capital-intensive technologies of the West and the labor-intensive technologies of the Eastern bloc--on the economic growth of developing countries, as measured by growth in output. Using an analytical method based on the production-input structure, the author is able to quantify the impact on economic growth of technology transfer from different sources and with different characteristics. Karake also evaluates t...
Playing the Identity Card
National identity cards are in the news. While paper ID documents have been used in some countries for a long time, today's rapid growth features high-tech IDs with built-in biometrics and RFID chips. Both long-term trends towards e-Government and the more recent responses to 9/11 have prompted the quest for more stable identity systems. Commercial pressures mix with security rationales to catalyze ID development, aimed at accuracy, efficiency and speed. New ID systems also depend on computerized national registries. Many questions are raised about new IDs but they are often limited by focusing on the cards themselves or on "privacy." Playing the Identity Card shows not only the benefits of how the state can "see" citizens better using these instruments but also the challenges this raises for civil liberties and human rights. ID cards are part of a broader trend towards intensified surveillance and as such are understood very differently according to the history and cultures of the countries concerned.
