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Firm Competitive Advantage Through Relationship Management
Relationship management (RM) is an essential part of business, but its success as a business model can be hard to measure, with some firms embracing a model that is truly relationship-orientated, while others claim to be relationship-orientated but in fact prefer transactional short-term gain. This open access book aims to develop a mid-range theory of relationship management, examining truly relationship-orientated firms to discover not only what qualities these firms have that make them successful at the RM model, but also what benefits this model has for the firm. It addresses questions like how RM-mature companies achieve and sustain competitive advantage, and what determines the scale and scope of these firms, illustrating with case studies. This book will be of interest to scholars studying leadership and strategy, especially those interested in relationship management, business ethics and corporate social responsibility. It will also be of interest to professionals looking to develop their understanding of relationship management.
Ketamine
None
Recent Research on Geomorphology, Sedimentology, Marine Geosciences and Geochemistry
This edited book is based on the papers accepted for presentation during the 2nd Springer Conference of the Arabian Journal of Geosciences (CAJG-2), Tunisia, in 2019. Major subjects treated in the book include geomorphology, sedimentology, and geochemistry. The book presents an updated unique view in conjugating field studies and modeling to better quantify the process-product binomial unusual in geosciences. In the geomorphology section, 24 papers deal with topics related to fault slip and incision rates, soil science, landslides and debris flows, coastal processes, and geoarcheology, and geoheritage. Under the sedimentology section, 34 papers including stratigraphy, and environmental, tect...
Agriculture and Economic Growth
Agriculture as a sector; Factor growth and allocation; Technology; Static and dynamic behavior.
Ethics in Information Technology
Ethics in Information Technology, Second Edition is a timely offering with updated and brand new coverage of topical issues that we encounter in the news every day such as file sharing, infringement of intellectual property, security risks, Internet crime, identity theft, employee surveillance, privacy, and compliance.
The Future of Knowledge Management
In this book leading scholars debate current issues and shed light on future prospects in the field of Knowledge Management. It presents new perspectives on knowledge and learning, including modes of knowing in practice, transactive knowledge systems, organizational narrations, and challenges conventional wisdom. It deals with emerging issues in knowledge and innovation embracing models of distributed innovation and forms of co-operation. It also includes problems in managing knowledge, leadership issues and how to measure knowledge.
Artificial Intelligence on Fashion and Textiles
The book includes the Proceedings of the Artificial Intelligence on Fashion and Textiles conference 2018 which provides state-of-the-art techniques and applications of AI in the fashion and textile industries. It is essential reading for scientists, researchers and R&D professionals working in the field of AI with applications in the fashion and textile industry; managers in the fashion and textile enterprises; and anyone with an interest in the applications of AI. Over the last two decades, with the great advancement of computer technology, academic research in artificial intelligence (AI) and its applications in fashion and textile supply chain has been becoming a very hot topic and has received greater attention from both academics and industrialists. A number of AI-related techniques has been successfully employed and proven to handle the problems including fashion sales forecasting, supply chain optimization, planning and scheduling, textile material defect detection, fashion and textile image recognition, fashion image and style retrieval, human body modeling and fitting, etc.
Encyclopedia of Computer Science
The Encyclopedia of Computer Science is the definitive reference in computer science and technology. First published in 1976, it is still the only single volume to cover every major aspect of the field. Now in its Fourth Edition, this influential work provides an historical timeline highlighting the key breakthroughs in computer science and technology, as well as clear and concise explanations of the latest technology and its practical applications. Its unique blend of historical perspective, current knowledge and predicted future trends has earned it its richly deserved reputation as an unrivalled reference classic. What sets the Encyclopedia apart from other reference sources is the compre...
EBOOK: Services Marketing: Integrating Customer Focus Across the Firm
European economies are now dominated by services, and virtually all companies view service as critical to retaining their customers today and in the future. In its third European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive gaps model at the center of this approach. Drawing on the most recent research and using up-to-date and topical examples, the book focuses on the development of customer relationships through quality service, out lining the core concepts and theories in services marketing today. New and updated material in this new edition include: · - New content on the role of digital marketing and social media has been added throughout to reflect the latest developments in this dynamic field · - Increased coverage of Service dominant logic regarding the creation of value and the understanding of customer relationships · - New examples and case studies added from global and innovative companies including AirBnB, IKEA, Disneyland, Scandinavia Airlines, and Skyscanner
Public Istanbul
Istanbul is one of the largest and most dynamic metropolises on the European continent. In the context of processes of globalization and local urban planning projects urban space is continously contested. In this anthology forms, meanings and images of these urban spaces are discussed by architects, historians, and social scientists. Through interdisciplinary approaches of theory and case studies the book delivers a deep insight into the construction and constitution of public spaces and spheres in contemporary Istanbul.
