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The Myth of the Paperless Office
An examination of why paper continues to fill our offices and a proposal for better coordination of the paper and digital worlds. Over the past thirty years, many people have proclaimed the imminent arrival of the paperless office. Yet even the World Wide Web, which allows almost any computer to read and display another computer's documents, has increased the amount of printing done. The use of e-mail in an organization causes an average 40 percent increase in paper consumption. In The Myth of the Paperless Office, Abigail Sellen and Richard Harper use the study of paper as a way to understand the work that people do and the reasons they do it the way they do. Using the tools of ethnography ...
Experimental Slips and Human Error
Whereas most humans spend their time trying to get things right, psycholo gists are perversely dedicated to error. Errors are extensively used to in vestigate perception, memory, and performance; some clinicians study errors like tea leaves for clues to unconscious motives; and this volume presents the work of researchers who, in an excess of perversity, actually cause people to make predictable errors in speech and action. Some reasons for this oddity are clear. Errors seem to stand at the nexus of many deep-psychological questions. The very concept of error presupposes a goal or criterion by comparison to which an error is an error; and goals bring in the foundation issues of control, moti...
Handheld and Ubiquitous Computing
Truly personal handheld and wearable technologies should be small and unobtrusive and allow access to information and computing most of the time and in most circumstance. Complimentary, environment-based technologies make artifacts of our surrounding world computationally accessible and facilitate use of everyday environments as a ubiquitous computing interface. The International Symposium on Handheld and Ubiquitous Computing, held for the first time in September 1999, was initiated to investigate links and synergies in these developments, and to relate advances in personal technologies to those in environment-based technologies. The HUC 99 Symposium was organised by the University of Karlsr...
Encyclopedia of Law and Society
Introduction to and survey of the field of law and society. Includes interdisciplinary perspectives on law from sociology, criminology, cultural anthropology, political science, social psychology, and economics.
Collaborative Information Seeking
Today’s complex, information-intensive problems often require people to work together. Mostly these tasks go far beyond simply searching together; they include information lookup, sharing, synthesis, and decision-making. In addition, they all have an end-goal that is mutually beneficial to all parties involved. Such “collaborative information seeking” (CIS) projects typically last several sessions and the participants all share an intention to contribute and benefit. Not surprisingly, these processes are highly interactive. Shah focuses on two individually well-understood notions: collaboration and information seeking, with the goal of bringing them together to show how it is a natural...
Queuing for Beginners
Why do so many people go on about queuing? Have we always been obsessed with traffic? And why do so many of us now eat lunch at our computers - al desko? We spend our days catching buses and trains, writing emails, shopping, queuing...But we know almost nothing about these activities. Exploring the history of these subjects as they come up during a typical day, starting with eating breakfast and ending with sleeping, Joe Moran tells a story about hidden social and cultural changes in Britain since the Second World War. Drawing on his academic research on everyday life, but writing with wit and lucidity for a popular audience, he shows that we know less about ourselves than we think...
Installation Art and the Practices of Archivalism
On the leading edge of trauma and archival studies, this timely book engages with the recent growth in visual projects that respond to the archive, focusing in particular on installation art. It traces a line of argument from practitioners who explicitly depict the archive (Samuel Beckett, Christian Boltanski, Art & Language, Walid Raad) to those whose materials and practices are archival (Mirosław Bałka, Jean-Luc Godard, Silvia Kolbowski, Boltanski, Atom Egoyan). Jones considers in particular the widespread nostalgia for ‘archival’ media such as analogue photographs and film. He analyses the innovative strategies by which such artefacts are incorporated, examining five distinct types of archival practice: the intermedial, testimonial, personal, relational and monumentalist.
ECSCW 2001
Schmidt and Bannon (1992) introduced the concept of common information space by contrasting it with technical conceptions of shared information: Cooperative work is not facilitated simply by the provisioning of a shared database, but rather requires the active construction by the participants of a common information space where the meanings of the shared objects are debated and resolved, at least locally and temporarily. (Schmidt and Bannon, p. 22) A CIS, then, encompasses not only the information but also the practices by which actors establish its meaning for their collective work. These negotiated understandings of the information are as important as the availability of the information it...
Readings in Groupware and Computer-Supported Cooperative Work
This comprehensive introduction to the field represents the best of the published literature on groupware and computer-supported cooperative work (CSCW). The papers were chosen for their breadth of coverage of the field, their clarity of expression and presentation, their excellence in terms of technical innovation or behavioral insight, their historical significance, and their utility as sources for further reading. Taken as a whole, the papers and their introductions are a complete sourcebook to the field. This book will be useful for computer professionals involved in the development or purchase of groupware technology as well as for researchers and managers. It should also serve as a valuable text for university courses on CSCW, groupware, and human-computer interaction.
