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Customer Knowledge Management: People, Processes, and Technology
"This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher.
Ethical and Social Perspectives on Global Business Interaction in Emerging Markets
Societal demands, needs, and perspectives of ethical and socially responsible behavior within business environments are a driving force for corporate self-regulation. As such, executives must consistently work to understand the current definition of ethical business behavior and strive to meet the expectations of the cultures and communities they serve. Ethical and Social Perspectives on Global Business Interaction in Emerging Markets compiles current research relating to business ethics within developing markets around the world. This timely publication features research on topics essential to remaining competitive in the modern global marketplace, such as corporate social responsibility, corporate governance, consumer behavior understanding, and ethical leadership, and how all of these components attribute to the decision making process in business environments. Business executives and managers, graduate-level students, and academics will find this publication to be essential to their research, professional, and educational needs.
Knowledge Management in Emerging Economies: Social, Organizational and Cultural Implementation
Knowledge Management in Emerging Economies: Social, Organizational and Cultural Implementation seeks focuses on knowledge management theoretical models and empirical research findings for developing economies. This book specifically seeks to understand the social, organizational, and cultural implementation aspects of knowledge management in the context of developing economies, and to discuss issues, challenges, and trends surrounding this implementation.
Decision Sciences and Technology for Globalisation (ISDSI_2008)
It is not uncommon to find books and other publications in the literature dealing individually with the subjects of 'decision sciences', 'technology' and ' globalisation' However, there are very few instances of books which integrate these three dimensions in an umbrella framework. This publication is one such attempt. This book comprises of 58 papers contributed by leading academia from universities and management institutes in India and abroad. Many of the contributions have come from USA, Canada, UK, Japan, Australia, New Zealand, UAE, Bahrain, Taiwan, Brazil and Mexico, adding to the rich diversity of the thought processes explored in the papers. Some of these papers are country-specific...
Peaceful Persuasion
This remarkable book asserts that nonviolent rhetoric, largely overlooked until now, supports conflict transformation when applied to contemporary political communication. Ellen W. Gorsevski explores the pragmatic nonviolence of Macedonian President Kiro Gligorov, the visual rhetoric of Nobel Prize winner Aung San Suu Kyi, and an anti-racist campaign in Billings, Montana. In so doing, she establishes a foundation for theorizing how conflicts can be understood, prevented, managed, or reduced by employing peace-minded rhetorical means. Peaceful Persuasion highlights the great possibilities, as well as deep responsibilities, of rhetorical choices made on the geopolitical scene and uncovers the transformative potential of recognizing the social, cultural, and political value of nonviolence in fostering democracy.
Strategic allocation of resources using linear programming model with parametric analysis: in MATLAB and Excel Solver
Since the late 1940s, linear programming models have been used for many different purposes. Airline companies apply these models to optimize their use of planes and staff. NASA has been using them for years to optimize their use of limited resources. Oil companies use them to optimize their refinery operations. Small and medium-sized businesses use linear programming to solve a huge variety of problems, often involving resource allocation. In my study, a typical product-mix problem in a manufacturing system producing two products (each product consists of two sub-assemblies) is solved for ist optimal solution through the use of the latest versions of MATLAB having the command simlp, which is...
Research Methodology on Data Envelopment Analysis (DEA)
Data Envelopment Analysis (DEA) represents a milestone in the progression of a continuously advancing methodology for data analysis, which finds extensive use in industry, society and even in education. This book is a handy encyclopedia for researchers, students and practitioners looking for the latest and most comprehensive references in DEA. J.K. Mantri has specifically selected 22 research papers where DEA is applied in different fields so that the techniques discussed in this book can be used for various applications. In A Bibliography of Data Envelopment Analysis (1978-2001), Gabriel Tavares states that DEA is a mathematical programme for measuring performance efficiency of organization...
Educational Innovation in Economics and Business Administration:
During the last few years economics and business education have emerged as one of the largest fields of study in higher education. At the same time, the pressing concern for improving the quality of higher education has led to a definite need for more knowledge about effective instruction and innovation in economics and business education. The book brings together many examples of reform in economics and business education. Special attention is paid to the problem-based learning approach, which over the past ten years, has developed as a very important innovation in higher education. The book contains contributions from a variety of institutions on the necessity of curriculum reform, the choice of instructional methods, assessment and testing, and management of change. It is of interest for teachers in higher education, educational psychologists, and any person interested in educational innovation in economics and business administration.
Arab Women and Their Evolving Roles in the Global Business Landscape
Occupational segregation is a pressing issue in business and can be detrimental to women in the workforce. With the this segregation growing, there is now an urgent need to increase the presence of women in the business market. Arab Women and Their Evolving Roles in the Global Business Landscape is a pivotal reference source for the latest research findings on the Arab culture and how the global culture impacts Arab women in the business market. Featuring extensive coverage on relevant areas such as work and family balance, gender stereotypes, and the glass ceiling, this publication is an ideal resource for legislators and policymakers, economic developers, corporate practitioners, educational faculties, and students of all disciplines who are looking to change the way gender is viewed in the workforce.
Case Studies in Knowledge Management
Case Studies in Knowledge Management provides rich, case-based lessons learned from several examples of actual applications of knowledge management in a variety of organizational and global settings. A variety of KM issues are explored, including issues associated with building a KMS, organizational culture and its effect on knowledge capture, sharing, re-use, strategy, and implementation of KM initiatives and a KMS. The benefit of focusing on case and action research is that this research provides an extensive and in-depth background and analysis on the subjects, providing readers with greater insight into the issues discussed.
