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Customer-Centric Innovation in Finance
The competition landscape of finance is changing fast and it has never been so important for the finance industry to truly understand their customers. Customer-Centric Innovation in Finance helps finance and fintech innovators understand customers' behavioural motivations to drive effective product development. Relying on quantitative data is not enough: numbers can be great at telling us what people are doing but they often fail to explain why people do what they do. And if a service doesn't exist yet, there is no data to tell us how people use it. Human insights, behavioural science and qualitative data add immense value to product development. Readers will learn to innovate smarter by get...
eSports is Business
The global phenomenon of eSports has experienced exponential growth in recent years, gaining interest from the media, sports and technology industries. Being born digital, global and agile, competitive gaming appeals to a young and emerging audience, and therefore the management of businesses within the eSports industry requires a unique strategy. Presenting a short history of the industry and an overview of its various stakeholders, the author explores how important governing principles have emerged to culminate in a business model network. An insightful read for scholars researching innovation, eBusiness and strategy, this book takes a pioneering approach and examines potential implications for the future of eSports.
Essays in Technology Management and Policy
This book examines the manner in which successful firms develop, transfer, protect, and capture value from technological innovation. In essence, it is about ?knowledge management?, which lies at the foundation of firm level competitive advantage in today's global economy. The essays contain some of the fundamental contributions to the field of knowledge management by one of its best-known thinkers; they also constitute an immensely practical guide for those managers who wish to look below the surface of what is going on in Silicon Valley and elsewhere.
The Book of Payments
This book examines the nature of retail financial transaction infrastructures. Contributions assume a long-term outlook in their exploration of the key financial processes and systems that support a global transition to a cashless economy. The volume offers both modern and historic accounts that demonstrate the constantly changing role of payment instruments. It brings together different theoretical approaches to the study, re-examining and forecasting changes in retail payment systems. Chapters explore a global transition to a cashless society and contemplate future alternatives to cash, cheques and plastic, featuring the perspectives of academics from different disciplines in conversation and industry participants from six continents. Readers are invited to discover the innovation in payment systems and how it co-evolves with changes in society and organisations through personal, corporate and governmental processes.
Materializing Poverty
Poverty is generally defined as a lack of material resources. However, the relationships that poor people have with their possessions are not just about deprivation. Material things play a positive role in the lives of poor people: they help people to build social relationships, address inequalities, and fulfill emotional needs. In this book, anthropologist Erin Taylor explores how residents of a squatter settlement in Santo Domingo, Dominican Republic, use their material resources creatively to solve everyday problems and, over a few decades, radically transform the community. Their struggles show how these everyday engagements with materiality, rather than more dramatic efforts, generate social change and build futures.
B is for Bitcoin
B is for Bitcoin teaches readers their ABCs using terminology used in the Bitcoin world like Altcoin, Bitcoin, Consensus, and more! Show off your love for Bitcoin by reading this book to your child, your friend, or even a nocoiner. Leave it on your coffee table so that you can explain what Bitcoin is for the 100th time to your guests... You know you want to. Graeme Moore is the author of B is for Bitcoin. Graeme fell down the Bitcoin rabbit hole in 2014 and never looked back. His first love was hockey, subsequently followed by the Internet, economics, finance, and now Bitcoin. For more information, please visit www.BisforBitcoinBook.com
Fieldwork Identities in the Caribbean
Answers to this question are as diverse as the researchers and the field sites they choose. Anthropologists no longer fit the stereotype of white Westerners going to exotic places to study people very different from themselves. Rather, anthropologists now come from a variety of backgrounds, and their identities are complicated, even to them. This book addresses how identity affects research in the contemporary world, where field sites are no longer static. Each chapter describes how the author negotiated aspects of identity in the field, including race, nationality, class, gender, religion, and sexuality. The authors are all early-career researchers who have conducted fieldwork in different Caribbean nations, including the Dominican Republic, Haiti, Cuba, Puerto Rico, Jamaica, Trinidad, and Belize.
Money at the Margins
Mobile money, e-commerce, cash cards, retail credit cards, and more—as new monetary technologies become increasingly available, the global South has cautiously embraced these mediums as a potential solution to the issue of financial inclusion. How, if at all, do new forms of dematerialized money impact people’s everyday financial lives? In what way do technologies interact with financial repertoires and other socio-cultural institutions? How do these technologies of financial inclusion shape the global politics and geographies of difference and inequality? These questions are at the heart of Money at the Margins, a groundbreaking exploration of the uses and socio-cultural impact of new forms of money and financial services.
The Rise of the Robots
Intelligent algorithms are already well on their way to making white collar jobs obsolete: travel agents, data-analysts, and paralegals are currently in the firing line. In the near future, doctors, taxi-drivers and ironically even computer programmers are poised to be replaced by ‘robots’. Without a radical reassessment of our economic and political structures, we risk the very implosion of the capitalist economy itself. In The Rise of the Robots, technology expert Martin Ford systematically outlines the achievements of artificial intelligence and uses a wealth of economic data to illustrate the terrifying societal implications. From health and education to finance and technology, his warning is stark – all jobs that are on some level routine are likely to eventually be automated, resulting in the death of traditional careers and a hollowed-out middle class. The robots are coming and we have to decide – now – whether the future will bring prosperity or catastrophe.
