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Live Poetry
Preliminary Material -- Introduction -- Key Challenges for the Scholar of Live Poetry -- Towards a Definition of Live Poetry -- Analysing Live Poetry -- Audiotext -- Body Communication -- Contextualising the Performance -- Jackie Hagan's “Coffee or Tea?”: A Sample Analysis -- Checklist for the Analysis of Live Poetry Performances -- Conclusion -- Bibliography -- Table of Figures -- Index.
Cisco Unity Connection
Cisco Unity Connection The comprehensive guide to Cisco Unity Connection voice messaging system design, implementation, and troubleshooting David Schulz Cisco Unity Connection presents all the concepts and techniques you need to successfully plan, design, implement, and maintain Cisco Unity Connection voice messaging systems. For every stage of the system lifecycle, enterprise voice expert David Schulz offers clear explanations, practical examples, realistic case studies, and best-practice solutions. The author begins by introducing Cisco Unity Connection’s core features, capabilities, and components. Next, he provides thorough, step-by-step coverage of configuration, including users, contacts, call routing, dial plans, class of service, and templates. You will find extensive discussions of user features and access, administration and maintenance, redundancy and backup, and much more. Throughout, the author addresses many enhancements introduced in the new Cisco Unity Connection v8.5 software. This book concludes with a complete guide to troubleshooting, including case studies that identify common deployment challenges and help you build real-world problem-solving skills.
Getting the Most from Your Yellow Pages Advertising
The completely revised and updated third edtion of the classic "bible on how to advertise in the Yellow Pages." The best and latest answers to all the questions telephone directory advertisers advertisers ask; and to those they never ask but should. As TIME said, "Barry Maher has helped thousands of small businesses get the most effective and cost-effective yellow pages advertising possible."How much should you be spending? In which directories? What kind of ads should you have and how big should those ads be? In what headings? How can you save money without hurting response? How important are Internet Yellow Pages and local search engines? Plus Maher provides a step by step program for designing ads that get the call. Even when surrounded by pages of other ads all selling the same thing.
The Call Center Dictionary
Call centres have become the crucial front line for managing customer relationships. This book covers a range of call center terminology. It explains relevant terms, and provides the call center manager with a quick reference that covers the technology and operational issues that come up in running and improving a call center.
Digital Milton
Digital Milton is the first volume to investigate John Milton in terms of our digital present. It explores the digital environments Milton now inhabits as well as the diverse digital methods that inform how we read, teach, edit, and analyze his works. Some chapters use innovative techniques, such as processing metadata from vast archives of early modern prose, coding Milton’s geographical references on maps, and visualizing debt networks from literature and from life. Other chapters discuss the technologies and platforms shaping how literature reaches us today, from audiobooks to eReaders, from the OED Online to Wikipedia, and from Twitter to YouTube. Digital Milton is the first say on a topic that will become ever more important to scholars, students, and teachers of early modern literature in the years to come.
