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Written by one of the leading experts in content management systems (CMS), this newly revised bestseller guides readers through the confusing-and often intimidating-task of building, implementing, running, and managing a CMS Updated to cover recent developments in online delivery systems, as well as XML and related technologies Reflects valuable input from CMS users who attended the author's workshops, conferences, and courses An essential reference showing anyone involved in information delivery systems how to plan and implement a system that can handle large amounts of information and help achieve an organization's overall goals
Here is a prescription for IT executives and professionals who are sick of suffering through a never-ending stream of technology solutions that never really solve anything. Through his modern-day fable of Information Technology gone awry, Bob Boiko shows execs and tech staff alike how to harness the I in IT to become leaders by making measurable movement toward strategic goals. Boiko s business parable leads to a set of concrete methods you can use to create IT strategy and action in your organization. Whether or not you are a CIO, if you recognize the power of information and have the desire to be an information leader this book and Web-based eBook will show you the way
The intranet is among the primary landscapes in which information-based work occurs, yet many info pros continue to view it with equal parts skepticism and dread. In Intranets for Info Pros, editors Mary Lee Kennedy and Jane Dysart and their 10 expert contributors provide support and encouragement to the information professional responsible for implementing or contributing to an intranet. Chapters demonstrate the intranet's strategic value, describe important trends and best practices, and equip info pros to make a key contribution to their organization's intranet success.
Ashley Friedlein's first book, Web Project Management: Delivering Successful Commercial Web Sites, became a bestseller and an essential reference for Web professionals developing new sites. Maintaining and Evolving Successful Commercial Web Sites addresses the realities of successful sites today, namely the notion that maintaining and evolving a site is actually a bigger commitment than launching it. Management wants to maximize returns and obtain reliable performance data, customers demand better service and insist on sites that are more advanced yet easier to use, and the Web site must increasingly be integrated with the entire business even as the amount of information it handles continue...
This is the third entry in an ambitious, highly regarded KM book series edited by T. Kanti Srikantaiah and Michael E. D. Koenig. Where Knowledge Management for the Information Professional (2000) offered information professionals an introduction to KM and Knowledge Management Lessons Learned (2004) assessed KM applications and innovations, Knowledge Management in Practice looks at how KM can be and is being implemented in organizations today. Featuring the contributions of more than 20 experts in the field, the book is unique in surveying the efforts of KM specialists to extend knowledge beyond their organizations and in providing a framework for understanding user context. The result is a must-read for any professional seeking to connect organizational KM systems with increasingly diverse and geographically dispersed user communities.
Liz Orna's original Practical Information Policies has become a standard text which has helped information managers in many countries to take productive action in their own environment: to get a job they wanted, carry through an information audit, make a successful business case for an information policy, or formulate an information strategy. This book is designed specially for students preparing to enter the information professions; working professionals in other fields, whose job includes an information-management element; and senior managers from other specialisms who have overall responsibilities for information activities. Information Strategy in Practice provides, in brief and practical form, and informal style: ¢ a reliable account of the key processes involved in developing organizational information policy and strategy, with realistic suggestions on carrying them through, drawn from actual practice ¢ a sound framework of the ideas underlying the practice recommended, which readers can relate to their own context ¢ advice from experience about dealing with the kind of problems that often beset information-strategy development, and about getting the best from the process.
Addressing various levels of the corporate ladder, from customer service to the CEO, this handbook explores "The Excellence Myth," revealing a philosophy of excellence to help individuals and organisations reach their performance potential.
In an ideal world, everyone would always have the right information, in the right form, with the right context, right when they needed it. Unfortunately, we do not live in an ideal world. This book looks at how people in the real world currently manage to store and process the massive amounts of information that overload their senses and their systems, and discusses how tools can help bring these real information interactions closer to the ideal. Personal information management (PIM) is the study and practice of the activities people perform to acquire, organize, maintain, and retrieve information for everyday use. PIM is a growing area of interest as we all strive for better use of our limi...
Keeping Found Things Found: The Study and Practice of Personal Information Management is the first comprehensive book on new 'favorite child' of R&D at Microsoft and elsewhere, personal information management (PIM). It provides a comprehensive overview of PIM as both a study and a practice of the activities people do, and need to be doing, so that information can work for them in their daily lives. It explores what good and better PIM looks like, and how to measure improvements. It presents key questions to consider when evaluating any new PIM informational tools or systems. This book is designed for R&D professionals in HCI, data mining and data management, information retrieval, and related areas, plus developers of tools and software that include PIM solutions. - Focuses exclusively on one of the most interesting and challenging problems in today's world - Explores what good and better PIM looks like, and how to measure improvements - Presents key questions to consider when evaluating any new PIM informational tools or systems
Looking to select a web content management system (CMS), but confused about the promises, terminology, and buzzwords? Do you want to understand content management without having to dive into the underlying programming? This book provides a clear, unbiased overview of the entire CMS ecosystem—from platforms to implementations—in a language- and platform-agnostic manner for project managers, executives, and new developers alike. Author Deane Barker, a CMS consultant with almost two decades of experience, helps you explore many different systems, technologies, and platforms. By the end of the book, you’ll have the knowledge necessary to make decisions about features, architectures, and im...