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Beyond Engagement
After twenty years of trying to get it right, precious few organizations have cracked the code of employee engagement. Why? Because few could have anticipated the unbending nature of what Brady G. Wilson calls “the engagement paradox”: the more companies focus on engagement, the more disengagement they produce. What causes this paradox? As shown in this clear, concise, and compelling book, it is simply this: managing engagement turns out to be just another drain on the most precious resource in business today – energy. In today’s exhaustion era, employees are simply struggling to make it to the weekend. Lacking energy, they resort to quick fixes, workarounds, and reactive firefightin...
Juice
Leaders and teams who practice effective conversation will create maximum energy and flow, resulting in major breakthroughs for their business. In Juice: Release Your Company's Intelligent Energy Through Powerful Conversations, readers will discover: how to develop the skills to step up to controversial and heated issues; unique tools to create an environment where people share their best ideas, make wise choices, and then act on their choices with conviction; and, powerful strategies to professionally discuss issues in a way that makes it safe for everyone to speak. Rich with proven wisdom and packed with real-world examples, Juice is an extraordinary resource that introduces you to the principles you need to handle tough conversations – principles that if practiced will yield major improvements in such areas as productivity, quality, safety, diversity, change management, and personal relationships.
Love at Work
Love at Work foments a revolution for workplaces of every description and in every industry: a revolution in which leaders understand that engaging people's hearts trumps engaging their minds. Wilson shows how leaders who love: believe in their people; pull out their highest good; serve their success; and challenge them to stress. When people's felt needs are met, says author Brady Wilson, they release the energy that triggers discretionary effort — 400% more effort, according to the Corporate Leadership Council. The principles in this cutting-edge book are sure to change the face of the workplace for years to come. “A game changer ... provocative, thoughtful, and challenging.” —JIM ...
Juice
Conversations are the key to business success -- in fact, they are the operating system of companies big and small. Not just any conversations, but powerful ones in which we: Inspire others to share their reality with us Invite them into our reality Discover the Bigger Reality between us Release organizational energy Increase employee engagement
Qualitative Research Methods in Consumer Psychology
While consumer research is founded on traditional quantitative approaches, the insight produced through qualitative research methods within consumer settings has not gone unnoticed. The culturally situated consumer, who is in intimate dialogue with their physical, virtual and social surroundings, has become integral to understanding the psychology behind consumer choices. This volume presents readers with theoretical and applied approaches to using qualitative research methods in ethnographic studies looking at consumer behavior. It brings together an international group of leading scholars in the field of consumer research, with educational and professional backgrounds in marketing, advertising, business, education, therapy and health. Researchers, teaching faculty, and students in the field of consumer and social psychology will benefit from the applied examples of qualitative and ethnographic consumer research this volume presents.
Critical Perspectives on User Involvement
User involvement is now official policy throughout the health and social care system. Does this mean that user involvement practices are unproblematic? Has it lost its radical edge as it has become an accepted part of service delivery, research and policy making? This important text offers a critical stocktake of the state of user involvement, comprising contributions from both user activists and leading academics. The contributors consider different contexts in which involvement is taking place, both in the groups involved and the activities they are engaged in, and includes different and sometimes conflicting perspectives on issues such as whether we should measure the impact of involvement. This valuable collection will be a crucial resource for students in health and social care and in social work, for researchers developing participative research practice, and for user activists seeking to learn how others have developed distinctive ways of challenging professional perspectives. Book jacket.
