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The Practice of Ethical Leadership
This book considers ethics as a practical discipline at the heart of decisions, reasoning, shaping, and ordering organizations. Both engaging and accessible, it offers effective suggestions for selecting and developing ethical leaders and invites readers to self-reflect and understand how to build ethical cultures within their organizations and beyond. Examining the many characteristics of ethical leadership, including love and authenticity, the book uses factual evidence to explore both its positive and negative characteristics. It offers readers an in-depth insight into how ethical decision making can help determine the right thing to do, supported by directly applicable ethical lessons th...
Whistle-Blowing in Organizations
This is a research-based book on whistle-blowing in organizations. The three noted authors describe studies on this important topic and the implications of the research and theory for organizational behavior, managerial practice, and public policy. In the past few years there have been critical developments, including corporate scandals, which
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Letters for Lucia: 8 Principles for Navigating Adversity
A new husband and father, David, finds himself dealing with the largest tragedy of his life, the abduction of his 11-month old daughter. Rather than resorting to resentment and anger, he begins to see life from a lens of compassion and forgiveness. This book will inspire you to change how you perceive and manage life through your circumstances.
Social Knowledge: Organizational Currencies in the New Knowledge Economy
It is no longer just about what an individual or company knows; it’s what is being shared that is the new organizational currency. It must be one of the key performance indicators of an organization’s value impact. Have you noticed the landscape of Knowledge Management shifting? The speed at which change is occurring is accelerating so quickly some businesses are being left behind. Technology and the very way we gather and use knowledge is evolving seemingly overnight. “Social Knowledge” describes a new road for knowledge and information sharing across the enterprise. Organizations large and small are discovering new value in the knowledge existing in the expected (formal) and the unexpected (informal) communities created by knowledge workers. This book is for serious thought leaders. It rises above the fray of questionable collaboration implementation plans, clunky project tools, or the “one size fits all” knowledge management solutions. Social Knowledge: Organizational Currencies in the New Knowledge Economy was created to guide you through all of the questions you have around establishing a dynamic Social Knowledge Management (SKM) practice within your organization.
The Social Media Management Handbook
How do organizations manage social media effectively? Every organization wants to implement social media, but it is difficult to create processes and mange employees to make this happen. Most social media books focus on strategies for communicating with customers, but they fail to address the internal process that takes place within a business before those strategies can be implemented. This book is geared toward helping you manage every step of the process required to use social media for business. The Social Media Management Handbook provides a complete toolbox for defining and practicing a coherent social media strategy. It is a comprehensive resource for bringing together such disparate ...
Strategic Workforce Planning
Strategic Workforce Planning is a practical guide to effectively assess, manage and prepare for current and future workforce requirements. It demystifies the often complex and seemingly technical world of strategic workforce planning to explain what it is, why it's necessary and most importantly, how to do it. Packed full of advice and real-world examples, Strategic Workforce Planning is a playbook for workforce planning from beginning to end. It enables HR professionals to answer core business questions including how do I analyze future hiring demand? How do I assess what skills will be required in the future? How should I prioritize investments like training and development? How do I assess the supply of talent around the world? How do I identify the business drivers that impact workforce demand? It also covers the impact of artificial intelligence (AI), automation and machine learning on the global workforce and how to deal with these implications. Whether you're a start-up, small business or a large corporate, this book will show you how to align people strategy with company strategy to ensure your organization maintains its competitive advantage.
Improving Executive Sponsorship of Projects
This book addresses gaps in current project management literature. From a senior management perspective, the gap is the lack of resources explaining why and how to establish a program to improve executive sponsorship strategically across an organization. From a tactical perspective, the gap is a scarcity of actionable materials to clarify roles, responsibilities, expected behaviors, and identify support necessary for improving sponsor effectiveness. Improving Executive Sponsorship of Projects identifies key factors to consider before creating an executive sponsorship improvement program or enhancing an existing one. The authors explain why executive sponsorship is important to an organizatio...
Think Inside the Box
Think Inside the Box maps a regimen to discover and revitalize the exceptional business that exists inside your current organization. Businesses add complication and complexity as they grow. Winners and losers exist side by side in product catalogs and among customers. Sorting through the noise to focus on the core and eliminate the wasteful is a constant management challenge. The methods and tools in this book are the same ones used by consultants and private equity investors. Think Inside the Box walks you through the process step-by-step. You have the data and you have the tools; we provide the map and the directions. The regimen detailed in Think Inside the Box: Is data driven, using dat...
Objections
There are few one-size-fits-all solutions in sales. Context matters. Complex sales are different from one-call closes. B2B is different than B2C. Prospects, territories, products, industries, companies, and sales processes are all different. There is little black and white in the sales profession. Except for objections. There is democracy in objections. Every salesperson must endure many NOs in order to get to YES. Objections don’t care or consider: Who you are What you sell How you sell If you are new to sales or a veteran If your sales cycle is long or short – complex or transactional For as long as salespeople have been asking buyers to make commitments, buyers have been throwing out ...
