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Live Your Own Life
Letters from family members reveal the depth of their anger, and Clarke's own words illustrate the difficulties of living as the spouse of a scalawag in the Reconstruction South."--BOOK JACKET.
Quality Care
Quality Care highlights 10 outstanding TQM success stories. Case studies from award-winning healthcare organizations such as Franciscan Health System, Sinai Hospital, UCLA Medical Center and Cleveland Clinic Foundation give you the tools you need to benchmark healthcare's finest. Written for both the healthcare professional already involved with full-fledged quality initiatives and those just beginning quality programs, Quality Care is an excellent guide for any healthcare provider looking to apply or maintain the principles of total quality management in their operation. Problems such as apathy, fear, patient dissatisfaction, lack of measurement and innovation, inefficiency and poor personal communication are discussed and realistic and proven solutions are provided. Clinics, hospitals, medical schools, and physicians in private practice can all benchmark from the many examples of outstanding healthcare practitioners successfully involved in introducing, implementing and sustaining TQM efforts within their organizations.
Four Practical Revolutions in Management
In Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability, authors Shoji Shiba and David Walden significantly revise their classic text on leading management systems -- A New American TQM. This book is a comprehensive approach to business management that goes beyond business operations improvement. The authors demonstrate a program for establishing a sophisticated, state-of-the-art management system that creates unique organizational capabilities. Containing new methodologies and case studies, the book is one of the most extensive in the management field and provides a step-by-step program for implementing leading management techniques. To create a su...
International Higher Education Systems
International Higher Education Systems - New Edition includes new material and research useful to those who work with international students, international academic programs around the world, and international relations in all fields. International education means we are in a global village, interacting and interfacing with people of different cultures, languages, and ethnic origins. This revised study examines the complex issues involved in world class higher education decision making.
Dr. Deming
Explains the Deming Management Method that was created by the man who helped Japan learn about product quality and business management.
Deming's Journey to Profound Knowledge
From the birth of modern industry, to winning WWII, to Japan’s Economic Miracle, W. Edwards Deming helped shape some of the most profound moments in modern history. Deming, an American engineer and statistician, is widely recognized for his contributions to the field of quality management. But his teachings go beyond quality management; they influence not only how we work today, but also how we can continue to succeed into the future. Part business history, part biography, part journey into deep business sense, author John Willis captures the full picture of Deming’s life and influence. Most importantly, it reveals the experiences that led to Deming’s greatest discovery: the System of Profound Knowledge, a collection of fundamental truths that show how any system or process can be transformed into something greater. From the real-life Rosie the Riveter to a hacker writing US cybersecurity law, Deming’s ingenuity and system of thinking changed how we think in the modern world. This book shows how we can take that influence and continue to apply it our own future.
Quality Improvement Techniques in Construction
Quality management has received much attention in recent years, not least in the construction industry. This book provides a description of the techniques of quality management and how they are implemented, regardless of the context. The author applies the techniques to the construction industry and brings in some practical experience from contractors in the construction industry.
Management Engineering
Increasing costs and higher utilization of resources make the role of process improvement more important than ever in the health care industry. Management Engineering: A Guide to Best Practices for Industrial Engineering in Health Care provides an overview of the practice of industrial engineering (management engineering) in the health care industry. Explaining how to maximize the unique skills of management engineers in a health care setting, the book provides guidance on tried and true techniques that can be implemented easily in most organizations. Filled with tools and documents to help readers communicate more effectively, it includes many examples and case studies that illustrate the p...
Effective Project Management
Expert guidance on ensuring project success—the latest edition! Many projects fail to deliver on time and within budget, and often-poor project management is to blame. If you're a project manager, the newest edition of this expert and top-selling book will help you avoid the pitfalls and manage projects successfully. Covering the major project management techniques including Traditional (Linear and Incremental), Agile (Iterative and Adaptive), and Extreme, this book lays out a comprehensive overview of all of the best-of-breed project management approaches and tools today. You'll learn how to use these approaches effectively to achieve better outcomes. Fresh topics in this new edition incl...
