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Even skilled salespeople buckle in tough selling situations—getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. These fight-or-flight responses are something salespeople learn to avoid when building their emotional intelligence. Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales success--and offers tips on how you can sharpen your skills and expand your emotional toolkit. Increasing your emotional intelligence is a sure way to overcome tough selling encounters. In Emotional Intelligence for Sales Success, you’ll learn: how to increase impulse control for bette...
The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that: Shows sales leaders why ‘real world’...
Text and photographs watch Toby as he grows from a kitten to a grown-up cat.
Discusses the various kinds of squirrels and their life cycles.
Interesting facts about deer in a smooth narrative.
Relates the adventures of Critter, the cat who lives in a classroom and belongs to all the children.
Samplings of online discussions about God, truth, and church—from theOoze.comOur culture is rapidly changing and people are searching for new models and paradigms to find meaning in their lives. As in all transitional periods, this search takes place in grass-roots conversations where the “new” is taking form. No other place so uniquely captures this struggle more than the message boards at theOoze.com, the premier melting pot of emerging spiritual conversation.Making Sense of Church is a snapshot of this “community conversation” as it tries to make sense of God in the emerging worldview. It represents a gathering of individuals with different points of view, theologies, life contexts, and feelings. Author Spencer Burke, creator of theOoze.com, provides the framework writing for each chapter and acts as a “guide” to the accompanying e-mail postings that supplement the chapters. Subjects discussed include:• Authentic Community• Experiential Worship• The Internet and God• Art as a Vehicle for Communicating Truth• Spirituality and Sexuality• What Is the Church?• What Is Postmodernism?
"Coaching is the universal language of learning, development, and change." Imagine a workplace without fear, stress, or worry. Instead, you're acknowledged as a valued, contributing team player who doesn't sacrifice priorities, values, happiness, or your life for your job. Sound ludicrous? Consider this is a reality in many thriving organizations. Most leadership books don't apply to sales leadership. Sales leaders are uniquely and indispensably special and need to be coached in a way that's aligned with their role, core competencies, and individuality to achieve their personal goals and company objectives. What if you can successfully coach anyone in 15, 5, or even 60 seconds using one ques...
Describes the training, work, and home life of a dog which is part of the K-9 team of a police department but which is also a family pet.
Hailey’s dreams have always been, well...vivid. As in monsters from her nightmares follow her into her waking life vivid. When her big sister goes missing, eighteen-year-old Hailey finds the only thing keeping her safe from a murderous 3,000-year old beast is an equally terrifying creature who has fallen “madly” in love with her. Competing to win her affection, the Dream Creature, Asher, lures her to the one place that offers safety—a ParaScience university in Alaska he calls home. There, she studies the science of the supernatural and must learn to live with a roommate from Hell, survive her ParaScience classes, and hope the only creature who can save her from an evil immortal doesn’t decide to kill her himself.