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The evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies. The computer services industry has worldwide annual revenues of nearly a trillion dollars and employs millions of workers, but is often overshadowed by the hardware and software products industries. In this book, Jeffrey Yost shows how computer services, from consulting and programming to data analytics and cloud computing, have played a crucial role in shaping information technology—in making IT work. Tracing the evolution of the computer services industry from the 1950s to the present, Yost provides case stu...
Want to be in business for yourself? A computer repair service may be perfect for you. But how do you start and run a computer service business?First, read this book, written by a computer technician with more than nine years' experience working for himself. I started my business from scratch and built it up to a viable, full-time enterprise, and I will show you how to do the same.This book is full of practical hints for running a computer repair and service business. For example, you'll learn how to handle clients who call you wanting a "quick answer on the phone" or what to do when someone cancels an appointment at the last minute.You'll also learn- What you need to get started- Where and how to advertise for the best results- How to decide what to charge- How to keep clients, even difficult ones, happy- How to talk to clients on the phone and at their home or business- What records you must keep, and how to keep them- And much more
Assesses the global competitiveness of the U.S. computer software and service industries through an examination of distinct market segments. Examines external factors, such as government policies (intellectual property protection, telecommunications regulations, and export controls), and education trends. Internal factors are also examined such as host management strategies and product development strategies, that impact these industries. The analysis focuses primarily on the U.S., Europe, and Japan. Charts, tables and graphs.
Business News Daily sees a new segment emerging in this field. The new trend is tablet repair. They rank this in their top home-based ideas for 2012. Also worth noting is that “Computer Maintenance” topped their list of new home-based jobs on the rise and this covers anti-virus software installation and desktop cleanups. A very large segment of business that will be covered in this book on how to start a home-based computer repair business and will also include cell phones which will give the book a larger appeal and set it apart from its competition.
With the expansion of knowledge-based industries, such as computer software and services, the issue of intellectual property rights (IPRs) is growing in importance. This paper explores this issue in relation to developing countries, with a view to expanding their economic opportunities in this sector. It demonstrates the growing importance of computer software by examining recent global trends in copyright-based industries, especially the associated growing demand for all information-based industries since the mid-1980s and the potential for developing countries to enter global markets.