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Learning To Run - A Guide To Business Process Re-engineering
David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: - No Cross-functional communication or co-operation. - No understanding of the end-to-end process - No ownership of the end-to-end process - Blame culture - Silo mentality - Resistance to change - Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.
Mental Maths
None
Spelling, Punctuation and Grammar for GCSE, Complete Revision & Practice
This all-in-one book is ideal for helping students improve their spelling, punctuation and grammar - and pick up top marks for SP&G in their exams. Each section contains clear notes and worked examples that explain all the important rules, with plenty of tips on how to avoid common mistakes. There are also practice questions to test the key skills, plus exam-style practice on identifying and correcting mistakes (answers are included at the back).
