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International Human Resource Development
In contrast with conventional organizational approaches to international HRD, International Human Resource Development: A Leadership Perspective offers a personal perspective on workforce development using a demographic analysis of the workforces of a number of key countries in order to examine cultural implications for training and development, and for best practice.
Introduction to Business Communication
This series seeks to illuminate, highlight, and spotlight (intercultural) communication in the world of business. In order to conduct any business, relationships need to be established which are primarily reciprocal relationships - whether between employer and employee, or provider and customer. Since business relationships are essentially human relationships, they rely on communication. Thus, an understanding of fundamental human communication principles serves to explain, comprehend, and foster business relationships. The texts included in this book cover various topics in general and intercultural communication that have direct relevance to the world of business.
Interpersonal Communication in the Diverse Workplace
Foregrounding the vital importance of interpersonal communication and cultural competence in the workplace, this book offers concise, practical strategies for daily communication in a global business environment. The workplace is steadily becoming more diverse, and cultural competence is widely recognized as a key to success, in terms of revenue, profit, market share, and workforce productivity. This and diversity appreciation are the two cornerstones for effective interpersonal communication, facilitating relationship development, improving job satisfaction, commitment, loyalty, and trust, and leading to performance and organizational success. The effectiveness of diversity training session...
Administrative Bloat in Higher Education
This book provides a detailed examination of the processes that lead to unsustainable growth of nonessential personnel in the modern university. It explores administrative bloat, a major contributor to the rising costs of a college education, comprehensively detailing its development through the examination of case studies. After defining bloat and considering many of the factors that contribute to it (and its associated consequences), a number of case studies are used to elaborate and expand on the themes developed in the initial chapter. The first case focuses on the complex infrastructures being developed to promote the strategically ambiguous focus on student success. Universities have d...
Communications
Improving communication is one of the most important – and challenging – issues that management accountants face. In a global survey of CFOs, Ernst & Young said: "Despite two thirds of respondents saying that increasingly they act as the public face of the organization, most point to communication and influencing as the most important area for improvement." In this publication you will learn: How do management accountants know if they are effectively communicating? What are the most effective techniques for improving their communication skills? This book is specifically designed to meet the needs and interests of management accountants. It draws on interviews with finance professionals a...
Leadership Talk
Traditionally, management theories have taken a psychological approach to leadership, often assuming that it is a personality trait located within an individual. In contrast, the discursive approach to leadership, which is the focus of this book, assumes that leadership is created through communication practices. As a leader, this book will provide you with an in-depth look at an emerging approach to the study of business leadership that focuses on language as a vehicle for communicating leadership. The authors explore a new definition of leadership as the expression of ideas in talk or in action that are recognized by others as capable of progressing tasks or solving problems. The practical implication of this view of leadership suggests that leaders must constantly enact and communicate their relationship to their followers in such a way as to be recognized by them as a leader. Inside, you and future leaders will learn how to approach leadership more effectively as a communication practice that involves and depends upon the response of potential followers.
The Role of Communication in Business Transactions and Relationships
Without communication, business is not possible. It is, therefore, desirable and necessary that communication be integrated into all aspects of business if one wishes to truly comprehend and succeed in business transactions and relationships. The contributing authors of this volume are all acknowledged experts in the field of communication. Their texts demonstrate how communication influences, directs, and determines virtually each and every facet of the business world. In turn, a better, more comprehensive understanding of business is possible.
Communicating to Lead and Motivate
Effective leaders lead by communicating. It is through communication that leadership is enacted as leaders influence followers to behave in ways that achieve the leader’s and the organization’s goals. This book applies leadership theory and research to communication in ways that are easily understood and can be applied to any situation where individuals find themselves in a leadership position in an organization whether as a front-line or top-level leader. The book begins with a basic explanation of the leadership process and how leaders express their vision. It then looks at how leaders can create positive relationships with followers that pay off in effective performance. Next, the book investigates how leaders motivate their followers by creating follower self-efficacy, trust, and valued rewards. Then, the focus changes to the specific types of messages a leader can use to motivate followers. Leading is about change, so the book next looks at ways effective leaders communicate in leading change in organizations and at how the changing workforce is effecting how effective leaders communicate with the new workforce.
Web Content
The explosion of electronic sources, whether in the form of news, commentary, sales and marketing, or information, has created boundless opportunities for producing content. Whether you’re an entrepreneur with a start-up business who needs a website, an executive who uses social media to connect with various stakeholders, or a content provider blogging about topical issues, you’ll need to know how to write for the web and address the unique environment of the digital world. This book will help you produce web content that generates results. Writing for the screen differs from writing for a printed page, and those who use the web to communicate in any genre—ads, articles, blogs, email b...
