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Communication
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Communication
This work introduces students to the communication process by stressing how to improve vital communication skills in the 1990s and beyond. It acquaints students with communication theory, listening, nonverbal, intrapersonal, interpersonal, group, organizational, public and mass communication. The authors describe the eight basis elements of the communication process: the source, receiver, message, channel, feedback, barriers, context or situation, and communication system.
Understanding the Classical Music Profession
Understanding the Classical Music Profession is an essential resource for educators, practitioners and researchers who seek to understand the careers of classically-trained musicians, and the extent to which professional practice is reflected within existing classical performance-based music education and training. Taking Australia as a case-study, Dawn Bennett outlines how Australia is now a service economy, and an important component of service provision is in the culture and recreation industries. Despite this, employment in culture and recreation is poorly understood and a lack of cultural intelligence contributes to a less than satisfactory environment that inhibits the creative potenti...
Operations and Management Principles for Contact Centres
Several South African agencies, institutes, organizations, and professional bodies are promoting and developing contact-center operations in order to satisfy international and national market demands. Accordingly, additional information, knowledge, and experience are needed to improve on how organizations integrate core business processes into these contact-centers. Responding to this need, the industry is now being represented in higher education. Featuring sections on managing contact-center performance, recruiting, training, and motivating staff- and customer-relations management, this comprehensive course guide, cowritten by several experts in the field, is ideal for institutions offering courses for contact-center agents and anyone working in the contact-center industry.
Right of Way
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Williams
John Williams, parents not listed, was born in January 1679 in Wales. He immigrated to Virginia from Llangollen, Wales. There is no specific listing for his wife or his children in this book. His descendants have lived in Virginia, North Carolina, Texas, South Carolina, and other areas in the United States.
Hong Kong in Focus
Hong Kong in Focus - Political & Economic Issues
Journal of Law and Cyber Warfare Volume 6, Issue 1
Volume 6, Issue 1 of the Journal of Law and Cyber Warfare. Special Comment I. Instegogram: A New Threat and Its Limits for Liability Jennifer Deutsch & Daniel Garrie Articles II. A Democracy of Users John Dever & James Dever III. Is Uncle Sam Stalking You? Abandoning Warrantless Electronic Surveillance to Preclude Intrusive Government Searches J. Alexandra Bruce IV. Cyber Enhanced Sanction Strategies: Do Options Exist? Mark Peters Country Briefings V. North Korea: The Cyber Wild Card 2.0 Rhea Siers VI. Privacy and Data Protection in India Dhiraj R. Duraiswami
Paul's Witness to Formative Early Christian Instruction
Benjamin A. Edsall re-opens the old quest for the preaching and teaching of the early Church through a new approach that draws on ancient communication practices. Given that ancient communicators relied explicitly on what they presumed their interlocutors to know, the author reconstructs early Christian instruction through Pauline appeals to previous knowledge, both explicit and implicit.
