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The hospitality industry fulfils an important role in providing a variety of products and services to paying customers. Due to the demanding and service-oriented nature of the industry, it is imperative that the owners and managers of these establishments are adequately informed about the managerial and operational challenges they face. The aim of this book is to provide a practical introduction to a variety of components that can contribute to the success of hospitality establishments. The practical nature of the book is valuable for all types of hospitality establishments, including guest houses, lodges, B&Bs, restaurants, bars and hotels.
Guest houses are an important contributor to the local economy of any region, as they attract both local and international tourists with the aim of providing them with a taste of local food and hospitality. This creates much-needed job opportunities and revenue for local regions. As the successful managing and running of a guest house has its own set of challenges, the intention of this book is to provide a practical guide to assist both guest house owners and managers in managing their establishments effectively. In order to provide a comprehensive view of guest house management the book is divided into seven themes.
Guest houses attract both local and international tourists and aim at providing them with a taste of local food and hospitality. This creates job opportunities and revenue for local regions. As the successful managing and running of a guest house has its own set of challenges, the intention of this book is to provide a practical guide to assist both guest house owners and managers in managing their establishments effectively. The book is divided into seven themes: the law, management principles, financial management, marketing, accommodation and front office management, planning the breakfast menu, and intercultural differences.
Knowing how to conduct yourself when traveling abroad for business, academic, government, or non-profit purposes is vital to success. However, finding concise, accurate, and up-to-date information on various countries can often be an onerous task. Enter The International Business Culture Pathfinder, a compendium of succinct business culture guides for eleven countries, including: • Brazil • Canada • China • India • Indonesia • Mexico • Nigeria • South Africa • South Korea • United Arab Emirates • Vietnam Each guide provides an overview of the country’s business environment and cultural characteristics as well as tactics and strategies that businesspeople should consider as they plan to do business. Practical case scenarios that demonstrate the impact of culture on business are also presented for each market. The topics covered include everything from negotiations to gender roles, religion, gift-giving, communication styles, relationships, dress, management styles, and time management.
In the aftermath of the COVID-19 pandemic, the landscape of human resources management has been reshaped by an array of unprecedented challenges. From the global skills gap to the profound effects of the Great Resignation, HR professionals and academic scholars alike are grappling with the complexities of navigating this new normal. The need for innovative solutions to address the evolving dynamics of the workforce, enhance productivity, and foster employee satisfaction has never been more critical. Effective Human Resources Management in the Multigenerational Workplace is a groundbreaking book tailored for academic scholars seeking comprehensive insights and solutions in the realm of human resources management. This publication provides a multifaceted framework for understanding and conquering the challenges that have emerged in the wake of the pandemic. With a wealth of evidence-based strategies and in-depth analysis, this book equips scholars with the tools to revolutionize HR practices.
Understanding what research is all about is a prerequisite for any researcher... To succeed in the long term, it is important to plan one’s career based on aspirations and competencies, as well as on the ability to develop one’s skills, including planning skills.