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In keeping with a broad conception of interpersonal conflict, this book is organized into two parts. The first focuses on conflict on different types of couple relationships -- homosexual, cross cultural, dating but violent, engaged, and married -- and group relationships -- student peers, parents and their young children, and adult children and their aging parents. The chapters not only review past research on conflict in some relationships, but also take a significant step forward in introducing a variety of other relationship types for future research on conflict. These chapters also offer evidence that conflict is experienced differently in different types of interpersonal relationships. The second part of this book describes basic underlying principles and programs for dealing with interpersonal conflicts. Chapters in this section discuss patterns of argument in everyday life, issues associated with competence in interpersonal conflict, and mediation as a form of intervention for resolution.
Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. Learning Goals Upon completing this book, readers will be able to: Exercise...
Rev. ed. of: Managing conflict through communication / Dudley D. Cahn, Ruth Anna Abigail. 3rd ed.
Why is the potential for conflict so great for intimate partners? This volume integrates research from psychology, sociology, communications, and family studies to provide a comprehensive, practical synthesis of findings concerning conflict in close personal relationships. Combining discussion of both theory and practice, the volume illuminates why conflict occurs frequently between friends, romantic partners, distressed couples, and divorcing spouses, and also offers professionals a framework for understanding conflict as they try to help defuse strife. The book establishes conflict as a process that lies dormant in any mutually dependent relationship. Depending on the partners' strategies ...
Providing the most complete coverage of conflict available, this book represents a total approach to the study of conflict. Solid research and theory help readers better understand the nature of conflict, while practical material helps them make better communication choices. In addition to considering what people bring into a conflict in terms of their attitudes, beliefs, values, and personal characteristics, the book offers new ideas and attitudes to help readers approach conflict more effectively. The extensive use of suggestions, applications, narratives and case studies makes this volume an accessible and useful resource. The book deals with conflict from beginning to end -- from percept...
"Although an anecdotal association between communication and family violence was noted early in the family violence literature, a communication approach to family violence has been underrepresented in the literature. This book is a welcome contribution to the literature because it demonstrates that the connection between communication and family violence is much more complex than a skills deficit of one or more members of a violent relationship." --Gail Whitchurch, Department of Communication Studies, Indiana University Adding an innovative perspective to traditional psychological and sociological approaches, Family Violence from a Communication Perspective lays out a new theoretical framewo...
Updated with a timely literature review and new case studies from sports, international politics, and third-party image repair. In our constantly plugged-in and connected world, image is everything. People, groups, organizations, and countries frequently come under suspicion of wrongdoing and sometimes require defense. This fully updated edition of the 1994 volume investigates the situations in which threats to image arise and describes the image-repair strategies that may be used to help defuse these threats, such as denial and apology. The author reviews various theories on image repair, and extends prior research on the topic to include work on persuasion or attitude change. Five contexts...
Examines the nature of rhetorical theory and criticism, the rhetoric of science, and the impact of poststructuralism and postmodernism on contemporary accounts of rhetoric.
Because responding to complaints is such an important part of human relations, this type of discourse has been studied in various disciplines. However, these studies tend to take a narrow focus. For example, some scholars study apologies and excuses in everyday talk. Others look at public apologies in speeches. Accounts, Excuses, and Apologies integrates and extends existing work on this concept into a general theory. The resulting theory of image restoration is then tested through application to several instances of defensive discourse.
This book offers an original way of bridging the gap between what biologists and social scientists have to say about human behaviour.