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Beyond the Checklist
The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal? Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM...
The Challenge to Change
There is constant pressure on hospitals to improve health care delivery and increase cost effectiveness. New initiatives are the order of the day in the dramatically different health care systems of the United States and Great Britain. Often, as we know all too well, these efforts are not successful. In The Challenge to Change, Rebecca Kolins Givan analyzes the successes and failures of efforts to improve hospitals and explains what factors make it likely that the implementation of reforms will rewarded by positive transformation in a particular institution’s day-to-day operation. Givan’s in-depth qualitative case studies of both top-down initiatives and changes first suggested by staff ...
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Beyond the Five Whys
A straightforward explanation of root cause analysis and systems thinking, illustrating, with real-world examples and first-hand accounts, why things can ‘slip through our fingers’ and what to do to reduce the chances of things going off track. Beyond the Five Whys summarises, for the first time, many of the tried and tested ways of understanding problems using insights from aviation, high reliability organisations and a range of thought-provoking sources. The book provides readers with a clear and structured explanation how to analyse setbacks and head off problems in the first place. It will challenge much of the received wisdom, such as the idea there can be one root cause or that a p...
The Success Equation
In this provocative book, Michael Mauboussin offers the structure needed to analyze the relative importance of skill and luck, offering concrete suggestions for making these insights work to your advantage by making better decisions.
The Story of Modern Skiing
The ultimate history of skiing from a renowned insider
Building Resilience
How do we develop the resilience that empowers us to be ourselves in the face of change? How do we learn to be courageous when days are difficult? How do we build our capacity for healing and growth when we can no longer do the things we once did that gave our lives satisfaction, meaning, and purpose? Building Resilience offers a path toward creativity in responding to change in your life, regaining some control over your circumstances, and overcoming feelings of helplessness. Whether you’re 17 or 75, if life has thrown you a curve ball, this book can help you get on track toward being yourself in your new normal. With a foreword by Stephanie Spellers.
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Killer Care
“A succinct, disturbing report on the prevalence of malpractice in modern medicine. ….An imperative analysis that begs for discussion by industry watchdogs and consumers alike.” —Kirkus Reviews “Brilliant...scholarly. A reading of Killer Care makes an immediate personal investment in our own safer patient-centered care logical and worthwhile. ...Killer Care is strongly advised.” —T. Michael White, M.D., former VP and clinical professor of medicine, University of Pittsburgh Medical Center; author, Unsafe to Safe “In Killer Care, James Lieber uncovers systemic failures and lack of safeguards in patient safety. His wake-up call not only informs, but provides specific and actiona...
