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Process Management to Quality Improvement is the first book to address both business process design and quality management in a single framework. Unlike most books in these fields, it provides practical guidance, where the emphasis is on how to implement the principles effectively and efficiently. This book provides a complete approach to both areas and also links the two. For practitioners of Business Process Re-engineering, it provides step-by-step guidance on how to check for quality in their radically redesigned processes. Quality management professionals can learn how to express their approaches within a process framework. The book provides guidance and summary process charts for three ...
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'The Gap-Year Guidebook 2011' has comprehensive advice on travelling, volunteering, working round the world, languages, sports courses, office skills, career breaks and life after the gap year.
An indispensable source of information on living in France, this guide has all the complete details on what to expect in daily life, from transportation and how to find housing to schooling and health care. Also, for those looking for work, this book offers everything one needs to know about permits, visas, availability, and salaries.