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With C. Martin Hinckley's new book Make No Mistake! An Outcome Based Approach to Mistake-Proofing, that vision can become a reality. If you work for a company that emphasizes traditional quality control methods, it's unlikely that you've seen defects eliminated despite your substantial efforts. Make No Mistake! clarifies the reasons why such traditional methods fail and shows how world-class quality can be achieved at a minimal cost through mistake-proofing — the practice of controlling virtually every source of potential errors. As the author states, "The great value of mistake-proofing is that, independent of the cause, psychological factor, production stage, or potential consequences, i...
The bulk of the collection consists of Andrews' administrative papers (16 boxes of material) and [personal] papers (2 boxes). There are also blowbacks (printed copies from microfilm) of his journals from the Central Asiatic Expeditions (CAE), and two of Andrews' handwritten signed letters from Japan: one of 1912 to George Borup; the other of 1918 to Joel Asaph Allen, congratulating him on his 80th birthday. The administrative papers consist primarily of correspondence; there are also manuscripts of Andrews' articles, book reviews of others' works; biographies of Andrews; and memos. The 1987 accession papers are correspondence, manuscripts, and transcripts of Andrews' broadcasts and talks. Th...