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Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability.
Many analysts have heralded the U.S. military's Revolution in Military Affairs (RMA), a qualitative improvement in operational concepts and weapons that transforms the nature and character of warfare. Focusing on military technology, most argue that the new sensor, surveillance, communications, and computational technologies will usher in a period in which U.S. military capabilities will far exceed those of potential competitors. Developments in such fields as nanotechnology, robotics, and genetic engineering will greatly influence new weapons designs of the twenty-first century. These discussions about military revolutions, however, too often ignore or only pay lip service to the role of mi...
The Bulletin of the Atomic Scientists is the premier public resource on scientific and technological developments that impact global security. Founded by Manhattan Project Scientists, the Bulletin's iconic "Doomsday Clock" stimulates solutions for a safer world.
Graft is a common and persistent social pathogen that afflicts the developed and developing world in equal measure. This book describes, through the medium of international case studies, how graft undermines public safety and how, following a near-miss, incident or accident, investigators can use actor-network theory (ANT) to ascertain to what degree and through what mechanisms graft contributed to the event. The book introduces the reader to graft through a variety of case studies and explains how graft works against the public interest. The relatable case studies include the 1989 Hillsborough football stadium disaster, 2007 Adam Air crash, 2015-ongoing Volkswagen diesel emissions scandal a...
The Internet and "social media" may initially have been understood as just one more instrument politicians could employ to manage without political parties. However, these media cannot be reduced to being a tool available solely to politicians. The electronic media make reinforcement of the "glocalization" of the public and political sphere, a process already set in motion with the advent of television, and they can develop the trend even further. Political parties are therefore once again becoming indispensable; they are in an unparalleled position to recreate social and political bonds, for only they stand both at the center and on the periphery of the new sphere encompassing public and po...
The benefits of using technology to remake government seem almost infinite. The promise of such programs as user-friendly "virtual agencies" and portals where citizens can access all sections of government from a single website has excited international attention. The potential of a digital state cannot be realized, however, unless the rigid structures of the contemporary bureaucratic state change along with the times. Building the Virtual State explains how the American public sector must evolve and adapt to exploit the possibilities of digital governance fully and fairly. The book finds that many issues involved in integrating technology and government have not been adequately debated or e...
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The Bulletin of the Atomic Scientists is the premier public resource on scientific and technological developments that impact global security. Founded by Manhattan Project Scientists, the Bulletin's iconic "Doomsday Clock" stimulates solutions for a safer world.
System Health Management: with Aerospace Applications provides the first complete reference text for System Health Management (SHM), the set of technologies and processes used to improve system dependability. Edited by a team of engineers and consultants with SHM design, development, and research experience from NASA, industry, and academia, each heading up sections in their own areas of expertise and co-coordinating contributions from leading experts, the book collates together in one text the state-of-the-art in SHM research, technology, and applications. It has been written primarily as a reference text for practitioners, for those in related disciplines, and for graduate students in aero...