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Effectiveness. Efficiency. Excellence. These words and concepts permeate current literature, courses, and discussions. They are defined in nearly as many different ways as the number of people who write and talk about them. For practical purposes, the definitions seem to boil down to these:- Effectiveness - doing the right things.- Efficiency - doing things right.- Excellence - efficiently meeting effective goals, both short term and long range.We believe that this book can help you improve the effectiveness, efficiency and excellence of your system for managing loss control ... and for quality, production and cost control. In essence, it can help improve your management system. Improved qua...
This book makes a strong case for investigating accidents, not just those cases which produce injuries. The study of accidents instead of injuries does not downgrade the importance of preventing human injury. Rather, it recognizes that many "no-injury accidents" might have resulted in personal injury, property damage, or both. If the causes of accidents--whether or not they result in injury--can be ferreted out, if it can be determined what unsafe conditions, or unsafe acts, or any combination was responsible for the accident, there is reason to believe that greater progress in preventing "accidents" and injuries is possible.
Judged as a stubborn reactionary, inefficient and maladroit in the administration of his high office, inflexible and vindictive of temper, Lord George Germain alienated generals and shouldered the blame for Britain's humiliation at Saratoga. Secretary of State for the American Department from 1775 to 1782, Germain was a dedicated foe of the American cause. In this vigorous and sharply written book Gerald Saxon Brown presents the first detailed study of the political and military policies of Germain. Convicted of military disobedience in 1760, Germain regained political favor after the coronation of George III. From his seat in the House of Commons, he joined ranks with those who opposed the ...