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Work Appropriation of Low-Wage Workers in the Service Sector
Work Appropriation of Low-Wage Workers in the Service Sector deftly explores how supermarket clerks perceive their work when faced with meagre pay and frequently precarious working conditions. Speaking substantively on current social problems within clerksÕ livelihoods, this essential book provides a fascinating comparison between German and US-based low-wage worker experiences.
New Frontiers in Open Innovation
Following on from their previous book 'Open Innovation', the editors have compiled this book, as a major initiative of top scholars in open innovation setting out a research agenda for the next 5 to 10 years.
Patent Pledges
Patent holders are increasingly making voluntary, public commitments to limit the enforcement and other exploitation of their patents. The best-known form of patent pledge is the so-called FRAND commitment, in which a patent holder commits to license patents to manufacturers of standardized products on terms that are “fair, reasonable and non-discriminatory.” Patent pledges have also been appearing in fields well beyond technical standard-setting, including open source software, green technology and the biosciences. This book explores the motivations, legal characteristics and policy goals of these increasingly popular private ordering tools.
Framework for the Integration of Mobile Device Features in PLM
Currently, companies have covered their business processes with stationary workstations while mobile business applications have limited relevance. Companies can cover their overall business processes more time-efficiently and cost-effectively when they integrate mobile users in workflows using mobile device features. The objective is a framework that can be used to model and control business applications for PLM processes using mobile device features to allow a totally new user experience.
E-Commerce and the Digital Economy
This volume in the "Advances in Management Information Systems" series offers a state-of-the-art survey of information systems research on electronic commerce. Featuring chapters by leading scholars and industry professionals, it provides the framework for understanding the business trends, emerging opportunities, and barriers to overcome in the rapid developments taking place in electronic business and the digital economy. Researchers, students, and practitioners - anyone interested in the current issues and future direction of electronic commerce, especially from the standpoint of information systems and information technology - will find this book to be an authoritative source of cutting-edge information. The volume is divided into four parts: Part I covers the fundamental issues of information technology standards and the transformation of industry structure; Part II focuses on B2B commerce; Part III investigates the management of mobile and IT infrastructure; and Part IV includes trust, security, and legal issues that undergird the success of e-commerce initiatives.
The Global Internet Economy
Comparative analyses of the development and economic development of the Internet in seven countries.
Normative Intermittency
This book addresses the manifold crisis of current societies and understands it as a failure of normative social structuration. As an exemplar for this development, it analyses the decline of welfare state models and the corresponding societal compromise. Yet, it evaluates them as a symptom of a wider malaise of normative orders in complex societies. The question thus arises as to how social science can study the ongoing societal transformation. The book frames the phenomenon as ‘normative intermittency’ to capture its fluid alternation of social structuration and destructuration and develops its analysis in three steps: first, it draws a theoretically reflected symptomatic of its occurr...
The Digital Popular in India
This book will look at digital popular cultures in the post-millennial Indian context and trace patterns of consumption and forms of agency that it engenders thus offering an interpretative analysis of digital content on different platforms. The book consists of three sections. The first section centres around novel practices such as transnational consumption of digital popular content. The second section deals with influencer marketing and the ways in which mediated personalities get transformed. The third section includes textual analysis of OTT and other digital content in order to understand its effects on refashioning social identities such as class caste and gender.
Customers at Work
Explores the ongoing transformation of service relationships, focusing on the incorporation of the customer's active contribution to virtually all aspects and stages of the production process. This volume illuminates social relations and interaction between customers and service providers as well as between the users of web-based services.
Prosumer Revisited
Amazon, ebay, Linux, MySpace, Youtube, Wikipedia: Seit Jahren wächst die Zahl partizipativer Internetplattformen, auf denen Konsumenten nicht nur eigene Inhalte einstellen und mit anderen teilen, sondern diese Plattformen auch selbst entwickeln und fortlaufend verbessern. Inzwischen hat diese Entwicklung sogar etablierte Märkte und Unternehmen erreicht, indem sich Konsumenten verstärkt an der Invention und Produktion neuer Sach- und Dienstleistungen aktiv beteiligen. Was diese Entwicklung sichtbar macht, ist ein Trend, den Alvin Toffler schon 1980 als das Aufkommen der Prosumenten bezeichnet hat: Konsumenten werden vermehrt zu Produzenten, Kunden werden zu externen, unbezahlten Mitarbeitern, die einen aktiven Beitrag zur unternehmensinternen Wertschöpfung leisten. Dabei ist dieser Trend nicht ganz neu, man denke nur an Selbstbedienung, Do-it-vourself und IKEA. Nur wie hat man sich dieses hybride Konstrukt aus Konsumenten und Produzenten genau vorzustellen? Sämtliche Beiträge in dem Band „Prosumer Revisited“ greifen Tofflers Konzept auf, entwickeln es weiter und wenden es auf spezifische Fälle des Phänomens „Prosumismus“ an.
