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Software and systems quality is playing an increasingly important role in the growth of almost all ─ profit and non-profit ─ organisations. Quality is vital to the success of enterprises in their markets. Most small trade and repair businesses use software systems in their administration and marketing processes. Every doctor’s surgery is managing its patients using software. Banking is no longer conceivable without software. Aircraft, trucks and cars use more and more software to handle their increasingly complex technical systems. Innovation, competition and cost pressure are always present in on-going business decisions. The question facing all these organisations is how to achieve t...
This publication deals with two major software quality management challenges. The first one involves how to deliver a software product within a competitive time frame and with a satisfying quality to the customer. The second one concerns how to best deal with the growing complexity of software applications using Internet technology. Due to faster development cycles the quality of an application has to be monitored during operation, since the usage of the application and the technology around it might change from day-to-day. The book compiles experiences from different industries and perspectives. Its goal is to give practical insights into high-tech software development projects of today.
1. 1 The Pressure on Information Technology (IT) "In today's environment, the ability to react quickly to change by reducing the devel opment life cycle in order to be first to market will give a company an important com petitive edge. " -James Martin The market conditions of the 21 st century put business under continual pressure. The most successful companies are those who are able to reduce their time to market, to launch initiatives before their competitors, to respond very rapidly to opportunities in the marketplace or to change direction in response to a move by the competition or a change in circumstances. All of these business initiatives rely on support from Infor mation Technology ...
New Diplomatic History has turned into one of the most dynamic and innovative areas of research – especially with regard to early modern history. It has shown that diplomacy was not as homogenous as previously thought. On the contrary, it was shaped by a multitude of actors, practices and places. The handbook aims to characterise these different manifestations of diplomacy and to contextualise them within ongoing scientific debates. It brings together scholars from different disciplines and historiographical traditions. The handbook deliberately focuses on European diplomacy – although non-European areas are taken into account for future research – in order to limit the framework and ensure precise definitions of diplomacy and its manifestations. This must be the prerequisite for potential future global historical perspectives including both the non-European and the European world.
Disputes, discord and reconciliation were fundamental parts of the fabric of communal living in early modern Europe. This edited volume presents essays on the cultural codes of conflict and its resolution in this period under three broad themes: peacemaking as practice; the nature of mediation and arbitration; and the role of criminal law in conflicts. Through an exploration of conflict and peacemaking, this volume provides innovative accounts of state formation, community and religion in the early modern period.