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Creating Great Customer Service
This book is a great and practical guide in developing a company's customer service program from scratch. In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company—large or small—to determine how their customer service program should be developed to keep customers happy and satisfied.
Corporate Rehabilitation
This is a guidebook for personal and corporate self-assessment. It was written with a market research approach in mind where many hard questions are asked amidst the different conditions that may have caused or is causing a company to be in distress with an imminent possibility of total bankruptcy. This is a book that supports the author’s advocacy of creating jobs by creating great companies.
The Nerd
THE STORY: Now an aspiring young architect in Terre Haute, Indiana, Willum Cubbert has often told his friends about the debt he owes to Rick Steadman, a fellow ex-GI whom he has never met but who saved his life after he was seriously wounded in Vie
Mining Engineering
Vol. 3- includes v. 190- of the Transactions.
Something Clean
Charlotte has been a mother for nineteen years, a wife for three decades, and a respectable community member her entire life. But when her only child is incarcerated for sexual assault, her once-immaculate world is forever tainted. Selina Fillinger’s intimate new drama follows one woman struggling to make sense of her own grief, love, and culpability.
Filipino Philosophy
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