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Volunteer Management
Volunteers play a critical role in serving communities and delivering public services. Volunteers serve across many areas — in schools, human service organizations, emergency services, and more. By providing services to those in need, volunteers expand the capacity of organizations and can devote extra time to the populations they serve. While research on volunteering has shifted from a focus on recruitment and motivation to management and retention, the focus is largely on universal, one-size-fits-all prescriptions. Volunteer management only recently moved to a contingency perspective focused on organizational needs. However, volunteer management should adapt to meet the needs of organiza...
Public Service Motivation
This book evaluates public service motivation (PSM) within the milieu of a broader conceptual and theoretical landscape beyond public management with a primary focus in management and the social sciences. As the literature around public management has evolved, scholars have suggested that PSM can direct applicants toward public service-oriented careers, and once hired, many have posited that PSM is linked to psychological outcomes and behavioral activity within public service-oriented organizations. Although some scholars have attempted to characterize and study PSM in relation to concepts outside of public management, the vast majority of scholarship has been grounded specifically in the pu...
Occupational Labor Shortages
"Barnow, Trutko, and Piatak focus on whether persistent occupation-specific labor shortages might lead to inefficiencies in the U.S. economy. They describe why shortages arise, the difficulty in ascertaining that a shortage is present, and how to assess strategies to alleviate the shortage. Four occupations are used as test cases: 1) special education teachers, 2) pharmacists, 3) physical therapists, and 4) home health and personal care aides. For each of these occupations the authors summarize evidence that reveals whether it is currently or has recently experienced a labor shortage and suggest possible ways to alleviate the shortage if it is present. The authors close with a chapter discussing their conclusions and potential uses for occupational shortage data, including in helping determine immigration policy. They also discuss the limited nature of the occupational data currently collected by the Bureau of Labor Statistics and how the federal and state governments could expand their data collection efforts to assist policy formation."--Publisher's website
Handbook on Diversity, Equity, and Inclusion in Public Administration
Providing a comprehensive overview of diversity, equity, and inclusion (DEI) within individual, organizational, and societal contexts, this Handbook explores the multidimensional nature of DEI in public administration. It addresses the considerable influence that governing institutions have on societal norms, and acts as an important resource to inspire inclusion.
Public Service Motivation and Public Opinion
Practitioners, policymakers, and scholars across fields and disciplines seek to understand factors that shape public opinion and public service values, especially in today's polarized context. Yet we know little about how the two relate. Research on public service motivation (PSM), a drive to help others grounded in public institutions, has grown to examine career decisions and behaviors within and outside the workplace, but does the influence of PSM extend to individual values? Using data from the Cooperative Congressional Election Study surrounding the 2016 US presidential election, we first examine the antecedents of PSM; how do individual characteristics as well as socioeconomic and sociocultural factors influence levels of PSM? Second, we describe the role PSM plays in shaping public opinion on policy preferences, budget priorities, and political behaviors. Findings have implications for both understanding who has PSM as well as how PSM shapes public preferences, attitudes, and behaviors.
Nonprofit Hero
Nonprofit Hero is written by Valerie Jones, who has raised more than $175 million for nonprofits and coached thousands of people to authentically and successfully ask for the causes they care about. She’s addressed more than 50 audiences from Baltimore to Beijing and is one of fewer than 10,000 Certified Fund-Raising Executives (CFREs) worldwide. In addition to running her boutique consulting firm, Valerie M. Jones Associates (VMJA), she’s volunteered extensively, serving nonprofits as president, chair, board member, and committee member. Her methodworks. Trained boards report increased comfort and willingness to ask. Many indicate they are prepared to ask for bigger gifts, can identify ...
Governance, Nonprofit Organizations and Strategy
Grant-making foundations play a crucial role in financing a wide range of philanthropic projects that contribute to the social and economic development of targeted communities. In fulfilling this essential function, the trustees who serve on each foundation's board of directors must ensure not only the economic and financial stability of their organization but also a balance with the expectations of the diverse social actors operating in the community, including associations, cooperatives, and operational foundations. This book identifies the features of the planning, programming, and controlling model of foundations that better facilitate a positive mediation between a strategic approach an...
Public Service Motivation and Public Opinion
Practitioners, policymakers, and scholars across fields and disciplines seek to understand factors that shape public opinion and public service values, especially in today's polarized context. Yet we know little about how the two relate. Research on public service motivation (PSM), a drive to help others grounded in public institutions, has grown to examine career decisions and behaviors within and outside the workplace, but does the influence of PSM extend to individual values? Using data from the Cooperative Congressional Election Study surrounding the 2016 US presidential election, we first examine the antecedents of PSM; how do individual characteristics as well as socioeconomic and sociocultural factors influence levels of PSM? Second, we describe the role PSM plays in shaping public opinion on policy preferences, budget priorities, and political behaviors. Findings have implications for both understanding who has PSM as well as how PSM shapes public preferences, attitudes, and behaviors.
Coopetition
Public service innovation, defined as the adoption of new technology and methods of service delivery, is at the heart of public management research. Scholars have long studied public and private sector innovation as distinctive phenomena, arguing that private sector innovation aims to increase firms' competitive advantage, while public sector innovation purports to improve governance and performance. The public-private dichotomy overlooks the complex way how organizations interact with each other for service delivery. Public services are increasingly delivered through the web of collaborative networks, in which organizations compete and cooperate simultaneously. This Element explores how coopetition, namely the simultaneous presence of competition and collaboration, shapes innovation in the health care sector. Analyzing panel data of 4,000+ American hospitals from 2008 to 2017, this Element finds evidence that coopetition catalyzes the technology and service process innovation and offers practical implications on managing innovation in competitive environments.
Critical Race Theory
This Element explores Critical Race Theory (CRT) and its potential application to the field of public administration. It proposes specific areas within the field where a CRT framework would help to uncover and rectify structural and institutional racism. This is paramount given the high priority that the field places on social equity, the third pillar of public administration. If there is a desire to achieve social equity and justice, systematic, structural racism needs to be addressed and confronted directly. The Black Lives Matter (BLM) movement is one example of the urgency and significance of applying theories from a variety of disciplines to the study of racism in public administration.
