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Vanishing Boundaries
Businesses need to become more consumer-centric, efficient, and quality conscious. Yet global competition and supply chain complexity are increasing so rapidly that managers must reach across the manufacturing and service boundary to gather more universally applicable ideas. Vanishing Boundaries: How Integrating Manufacturing and Services Creates Customer Value, Second Edition addresses the unprecedented array of new conditions that today’s business managers must face. The book is a revision of the authors’ previous book, New Methods of Competing in the Global Marketplace, Critical Success Factors from Service and Manufacturing. The concepts underpinning the first edition continue to be ...
Prairie Fairies
Prairie Fairies draws upon a wealth of oral, archival, and cultural histories to recover the experiences of queer urban and rural people in the prairies. Focusing on five major urban centres, Winnipeg, Saskatoon, Regina, Edmonton, and Calgary, Prairie Fairies explores the regional experiences and activism of queer men and women by looking at the community centres, newsletters, magazines, and organizations that they created from 1930 to 1985.? Challenging the preconceived narratives of queer history, Valerie J. Korinek argues that the LGBTTQ community has a long history in the prairie west, and that its history, previously marginalized or omitted, deserves attention. Korinek pays tribute to the prairie activists and actors who were responsible for creating spaces for socializing, politicizing, and organizing this community, both in cities and rural areas. Far from the stereotype of the isolated, insular Canadian prairies of small towns and farming communities populated by faithful farm families, Prairie Fairies historicizes the transformation of prairie cities, and ultimately the region itself, into a predominantly urban and diverse place.
Cheating
The initial story, Cheating, describes the false values of a woman who does not understand what "cheating" really means. Another story relates the hidden life of a well-known actor who is rediscovered by his lost daughter. Another describes how a woman intends to keep our late husband alive, quite literally, because she cannot bear the thought of his passing. Another describes the thoughts of a young girl whose father is Jewish but whose mother is Protestant and the peculiar way she views religion after her parents break up. Another uses a dog's view of his master and his girlfriend who he (the dog) does not like. More than 30 unforgettable, gripping stories that describe an eclectic group of characters of men and women who are concerned with an entire range of problems from sex to marriage to maintaining life itself. Riveting, possessive and page-turning episodes in the lives of many people.
The Children of Samuel Claridge
A genealogy and a history of Samuel Claridge (1828-1919) and his wives 1) Charlotte Joy (1819-1884) and 2) Rebecca Hughes (1847-1923) and their 19 children.
New Methods of Competing in the Global Marketplace
For well over a century, manufacturing has dictated the developmental growth of management in business, mainly in achieving lower costs and higher quality. The strength of the economy, however, continues to move quickly toward the service sector, bringing with it a number of innovative management techniques tailored to customer service operations.
The Chemung Valley
Authors Diane L. Janowski and Allen C. Smith combine an interest in the evolution of the commercial and residential landscapes in their home town with an exquisite collection of images in The Chemung Valley. This engaging pictorial history captures the people of Elmira, New York, at work and at play and preserves the memories of yesteryear. In The Chemung Valley, discover the people and places of Elmira's early days as well as scenes from other areas of Chemung County, including Horseheads, Elmira Heights, Big Flats, Pine City, and Pine Valley. The images in this edition, all of which were selected from the permanent collection of the Chemung Valley History Museum, represent all aspects of life in these communities. Both authors are award-winning creative photographers.
