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Exploring Services Science
This book contains the refereed proceedings of the Third International Conference on Exploring Services Science (IESS) which was held in Geneva, Switzerland, in February 2012. At the conference, researchers from all over the world presented innovative ideas, research, and applications in the design, management, and evaluation of services. This year, the main theme was the interdisciplinary aspect of services. The 22 full papers accepted for IESS were selected from 46 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management as well as the application of services in information technology, business, e-learning and public administration.
SME Internationalization Strategies
Internationalization is a strategic issue for companies as it is today the central axis for the development of small and medium-sized enterprises (SMEs). Market expansion and the growing importance of emerging markets offer new development opportunities for SMEs to use innovative strategies - such as head-deck strategies - to effectively penetrate these markets. This book focuses on understanding these new strategies. Why do SMEs use head-of-bridge strategies in order to internationalize? How do they deploy such strategies abroad? Based on the example of five manufacturing SMEs, which are at different stages of internationalization, this book highlights the main motivations, stages of deployment but also difficulties encountered in this direction. This book is a tool for assessing potential locations and provide managers with a new alternative in terms of internationalization, enabling rapid identification of key stakeholders, adapting their international development plan and anticipating potential pitfalls.
Organizational Design for Knowledge Management
Information and communication technologies have increased their share of services in contemporary economic exchanges. We are witnessing a transformation of modern economies characterized by a predominant role of information and knowledge in the production of wealth. In order to make this intangible resource bear fruit, organizations are looking for ways, methods, procedures, processes and technical solutions to efficiently manage knowledge Within a framework of research into synergies and resource interdependence, organizations also rely on strategic alliances (joint venture), mergers or other legal forms of association that have an impact on knowledge management. This book explores the range of knowledge management techniques.
Decision-Making in Crisis Situations
This book presents concepts and methods for optimal training for decision making in crisis situations. After presenting some general concepts of decision-making during crisis situations, it presents various innovations for optimal training, such as serious games, scenario design, adapted animation of crisis exercises, observation and debriefing of exercises related to pedagogical objectives.
Epidemiology and Geography
Localization is involved everywhere in epidemiology: health phenomena often involve spatial relationships among individuals and risk factors related to geography and environment. Therefore, the use of localization in the analysis and comprehension of health phenomena is essential. This book describes the objectives, principles, methods and tools of spatial analysis and geographic information systems applied to the field of health, and more specifically to the study of the spatial distribution of disease and health–environment relationships. It is a practical introduction to spatial and spatio-temporal analysis for epidemiology and health geography, and takes an educational approach illustrated with real-world examples. Epidemiology and Geography presents a complete and straightforward overview of the use of spatial analysis in epidemiology for students, public health professionals, epidemiologists, health geographers and specialists in health–environment studies.
Human Behavior, Psychology, and Social Interaction in the Digital Era
The advancement of new technologies has greatly increased the impact of information systems on daily human life. As technology continues to rapidly progress, human-computer interaction is quickly becoming a topic of interest. Human Behavior, Psychology, and Social Interaction in the Digital Era combines best practices and empirical research on social networking and other related technologies. Emphasizing creative and innovative implementation across various disciplines, this publication is a critical reference source for researchers, educators, students, IT managers, and government healthcare agencies concerned with the latest research in the fields of information systems and networks, mobile technology, cybercrime, and multitasking.
Crowdsourcing and Probabilistic Decision-Making in Software Engineering: Emerging Research and Opportunities
With today’s technological advancements, the evolution of software has led to various challenges regarding mass markets and crowds. High quality processing must be capable of handling large groups in an efficient manner without error. Solutions that have been applied include artificial intelligence and natural language processing, but extensive research in this area has yet to be undertaken. Crowdsourcing and Probabilistic Decision-Making in Software Engineering: Emerging Research and Opportunities is a pivotal reference source that provides vital research on the application of crowd-based software engineering and supports software engineers who want to improve the manner in which software is developed by increasing the accuracy of probabilistic reasoning to support their decision-making and getting automation support. While highlighting topics such as modeling techniques and programming practices, this publication is ideally designed for software developers, software engineers, computer engineers, executives, professionals, and researchers.
Digitalization of Society and Socio-political Issues 1
Digitalization is a long and constant sociohistoric process in which all areas of societys activities are reconfigured. Digitalization of Society and Socio-political Issues 1 examines the transformations linked to the development of digital platforms and social media, which affect the cultural and communicational industries. It analyzes the formation of Big Data, their algorithmic processing and the societal changes which result (social monitoring and control in particular). Through critical views, it equally presents the various ways in which technology participates in relations of power and domination, and contributes to possible emancipatory practices.
Urban Planning in the Digital Age
Technological changes have often produced important social changes that translate into spatial and planning practice. Whereas the intelligent city is one of the unavoidable and even dominant concepts, digital uses can influence urban planning in four different directions. These scenarios are represented by a compass composed of a horizontal axis opposing institutional and non-institutional actors, and a second axis with open and closed opposition.
