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Application of Emerging Technologies
Proceedings of the AHFE International Conference on Human Factors in Design, Engineering, and Computing (AHFE 2023 Hawaii Edition), Honolulu, Hawaii, USA 4-6, December 2023
The Human Side of Service Engineering
Proceedings of the 14th International Conference on Applied Human Factors and Ergonomics (AHFE 2023), July 20–24, 2023, San Francisco, USA
Groupthink in Government
Why do groups of talented and experienced individuals make disastrously bad collective judgments, such as the Kennedy administration's flawed decision to proceed with the Bay of Pigs invasion in 1961? In his pioneering research on collective decision making, Irving Janis introduced the concept of "groupthink"—a deliberately Orwellian neologism—to describe such occurrences. Now, in the first book-length study of groupthink since Janis's work, Paul 't Hart has provided a rigorous and systematic version of this influential theory which opens several new avenues for research.
New Horizons for a Data-Driven Economy
In this book readers will find technological discussions on the existing and emerging technologies across the different stages of the big data value chain. They will learn about legal aspects of big data, the social impact, and about education needs and requirements. And they will discover the business perspective and how big data technology can be exploited to deliver value within different sectors of the economy. The book is structured in four parts: Part I “The Big Data Opportunity” explores the value potential of big data with a particular focus on the European context. It also describes the legal, business and social dimensions that need to be addressed, and briefly introduces the E...
Advances in the Human Side of Service Engineering
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Values-based Service for Sustainable Business
This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value.
Valley Song
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Public policies and food systems in Latin America
Solving the problem of hunger and malnutrition, producing and guaranteeing access to healthy food, preserving the environment, valuing local cultures and ensuring citizen participation are some of the challenges that permeate the dynamics of food systems. From different scales and perspectives of analysis, the book addresses the role of Latin American public policies and actions in the configuration of healthy and sustainable food systems.
Nonparametric Statistics for Applied Research
Non-parametric methods are widely used for studying populations that take on a ranked order (such as movie reviews receiving one to four stars). The use of non-parametric methods may be necessary when data have a ranking but no clear numerical interpretation, such as when assessing preferences. In terms of levels of measurement, non-parametric methods result in "ordinal" data. As non-parametric methods make fewer assumptions, their applicability is much wider than the corresponding parametric methods. In particular, they may be applied in situations where less is known about the application in question. Also, due to the reliance on fewer assumptions, non-parametric methods are more rob...
Big Data and Security
This book constitutes the refereed proceedings of the Second International Conference on Big Data and Security, ICBDS 2020, held in Singapore, Singapore, in December 2020. The 44 revised full papers and 8 short papers were carefully reviewed and selected out of 153 submissions. The papers included in this book are organized according to the topical sections on cybersecurity and privacy, big data, blockchain and internet of things, and artificial intelligence/ machine learning security.
