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The Art of Possible
The Art of Possible reveals how the most unlikely of catalysts lead Kate Tojeiro to write a book about her experiences from working with some of the world's greatest leaders to interviewing the elite in sport and many inspirational people from all walks of life.
In the Moment
There are moments throughout our lives when our confidence and creativity can make all the difference. Discover how to transform your career and grow your network by finding success In The Moment. Every meeting, presentation and conversation is an opportunity to embrace your confidence and show your creative flair. With insights on collaboration, risk-taking and organization, this book arms you with a complete repertoire of powerful communication tricks and strategies. As both a communication expert and a renowned comedian, Neil Mullarkey is uniquely qualified to demonstrate how you can develop your creativity, communication and confidence in your professional life. With incisive case studies and witty observations, In the Moment is an engaging and illuminating guide to success.
Diaries of an Athlete
WARNING: Do Not Read This Book if accomplishing your dreams does not interest you! Everyone has a dream. Some of us dream more than others and some dreams are smaller than others; but we all have them. The reality is that most of us will die without ever seeing them fulfilled. 98% of us to be exact. In Diaries of an Athlete, Life Coach, National Speaker/Marketing Consultant, and former football player Ali Vialdores reveals a transformative eight-step approach to accomplishing your dreams. He delivers the common denominators most champions share and continue to utilize in every aspect of their lives. Vialdores inspires you with the wealth of information he provides in the form of research-bas...
Your Best Life – A Doctor’s Secret Guide to Radiant Health Over 40
Louise tells the story of how a near fatal pneumonia as an NHS GP and mother of two transformed her life and way of thinking about health. In this personal narrative of how she ‘had it all’ and then nearly lost it, she explains how she sought even better health after her recovery.
The Sleep Nanny System
Weary of sleep solutions? Abandoned all hope of there being a solution for you and your child? The Sleep Nanny System will support you in finding an approach you can adapt according to your child and family dynamics. Based on a gentle method, with understanding your child at its core, this knowledge will help you form a Unique Sleep Plan. Lucy Shrimpton, certified sleep consultant and mother of two, brings to light the various causes of sleep problems from the perspective of different child temperaments and personalities. Lucy equips you with insights and recommendations for you to tailor a sleep plan that meets your child's unique need through: Highlighting the science behind sleep, providi...
The Customer-Funded Business
Who needs investors? More than two generations ago, the venture capital community – VCs, business angels, incubators and others – convinced the entrepreneurial world that writing business plans and raising venture capital constituted the twin centerpieces of entrepreneurial endeavor. They did so for good reasons: the sometimes astonishing returns they've delivered to their investors and the astonishingly large companies that their ecosystem has created. But the vast majority of fast-growing companies never take any venture capital. So where does the money come from to start and grow their companies? From a much more agreeable and hospitable source, their customers. That's exactly what Mi...
Dachshunds
A lighthearted introduction to that universally popular pet, the dachshund. Written in a peppy, journalistic style, it includes facts and figures, top tips from experts and owners, case studies, many featuring famous owners (dachshunds has been beloved companions of celebrities from Napoleon to David Hockney, by way of Picasso, J.F. Kennedy, and Christopher Lloyd) or Instagram dog stars. Chapters include: Heritage; How to choose; Training; Life with a dachshund (health, exercise play, kit); List of useful contacts, organizations and groups.
The Conversation Company
Research shows that consumer conversations, client happiness and empowered employees are the pillars of growth in a successful company. However, many organizations make decisions that contradict these findings and hamper their prospects of expansion. The Conversation Company will help your organization become a business in which people are the key driver of growth, sharing engaging content and building the company's culture and business objectives. People now expect any brand to have a human 'face' and you need to define a clear set of values for both employees and customers, incorporating them in your marketing so that all company communication reflects the DNA of your organization. Based on solid research and including interviews and case studies of companies such as Zappos, Kodak, Nokia and Microsoft, The Conversation Company is the key to sustainable success.
Silos, Politics and Turf Wars
Practical and hands-on strategies for breaking down silos and minimizing workplace politics In yet another page-turner, New York Times best-selling author and acclaimed management expert Patrick Lencioni addresses the costly and maddening issue of silos: the barriers that create organizational politics. Silos devastate organizations, kill productivity, push good people out the door, and jeopardize the achievement of corporate goals. As with his other books, Lencioni writes Silos, Politics, and Turf Wars as a fictional—but eerily familiar—story. The story is about Jude Cousins, an eager young management consultant struggling to launch his practice by solving one of the more universal and ...
When Digital Becomes Human
WINNER: CMI Management Book of the Year Awards 2016 - Commuter's Read Category In an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a sustainable source of competitive advantage. But success doesn't just rely on digital engagement and excellence, but also on combining a digital-first attitude with a human touch. In When Digital Becomes Human, Steven Van Belleghem explores and explains the new digital relationships. Packed with global examples from organizations that have successfully transformed their customer relationships, such as Amazon, Toyota, ING, Coolblue, Nike and Starbucks, When Digital Becomes Human presents a clear model that companies can easily implement to integrate an emotional layer into their digital strategy. This guide to combining two of a business's most important assets - its people and its digital strengths - covers the latest issues in digital marketing and customer experience management, including omnichannel and multichannel experiences, big data and predictive analytics, privacy concerns, customer collaboration (ie crowdsourcing) and more.
