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From Grief to Love
In June 2018 Laurence Carter set off on a one-year walk of 4,314 miles around the coast of England and Wales, in honour of his late wife Melitta. He sought to raise awareness that cervical cancer can be eliminated in a generation. Before he left, a stranger told him that the people he met would change him. They did! This inspiring book recounts how those stories enabled the author to move beyond grief to finding love again. A perfect book for anyone recovering from grief, or who enjoys walking, or who relishes quirky stories. "A touching exploration of turning grief into action." - Kirkus Reviews "...a beautifully moving and often humorous account of Laurence's incredible journey around the ...
Call Centre Training and Development
The training and development team of an international call centre enterprise is faced with the challenge of creating a global workforce, dedicated to excellent customer service, and high quality operational results that drive business performance. High standards for employee performance must be nurtured in the organisation. The training and development team is responsible for producing and delivering training that can be effectively utilized in different global operational environments, with individuals of different cultural backgrounds. The goal is to train call centre employees who attain the same levels of productivity, quality and compliance across the global organisation. Training initi...
Event Planning 2Nd Edition
Event Planning is an exciting option for individuals who desire to work as event managers. Individuals can work as an organisations primary event planner or they can freelance as an event planning entrepreneur. Their primary responsibility in either case would be to successfully plan and organise events. Event planning can involve time consuming, detailed work that will require dedication on the part of the event planner to plan and execute the staging of an event. It can be rewarding and satisfying to see the results of your planning efforts, coming together in a successful event. This book is dedicated to explaining the practical skills required for event planning in a simple format. The goal is to allow readers to have a greater understanding of what is takes to successfully plan and manage an event and to help them put their knowledge into practical use.
Reflections on Life's Challenges
Reflections on Lifes Challenges For many of us, life is a tough and lonely road to journey on. At times, we seem to be struggling for a sense of direction and find it extremely difficult to decide on what path to take on the road to personal happiness and success. The things that are happening in our daily lives seem to be overwhelming us to the point that sometimes we do not know what to do, who to turn to or where to run to, so as to solve our challenges. Our goal is of course personal happiness, and emotional and physical survival, which at times seems to be always just over the horizon. There are many successes and challenges taking place in our lives, which work to affect us in a major fashion, whether it is in a positive or negative way. What this book attempts to do is to reflect on some of these issues and put them in context for you the reader. In doing so, my sincere desire is for you to analyze what is happening in your life and help develop the aptitude to live the life that God has created you to live. Laurence Carter
Foreign Direct Investment in Central and Eastern European Infrastructure
World Bank Technical Paper No. 332. Uses firm-level data to measure how the largest industrial firms in five Central and Eastern European countries restructured during 1992-94 and makes projections through 2000. Various measures of restructuring are used, including changes in export performance, factor productivity, profitability, and rate of return on capital. The study reveals which reform strategies have been the most effective in firm restructuring. Also available in Russian: Stock No. 13729 (ISBN 0-8213-3729-7).
Leasing in Emerging Markets
World Bank Discussion Paper No. 300. Explores important trends in consumption patterns in markets of the European Union and assesses the degree to which these patterns offer opportunities for African exporters. The paper presents data to show that in countries where policy reforms have been implemented, exports of standardized products, such as garments, are competitive in price with their Asian rivals. See also: Africa Can Compete! Export Opportunities and Challenges for Garments and Home Products in the U.S. Market (ISBN 0-8213-2838-7) Stock No. 12838.
Leadership Development Essentials
Leadership Development Essentials This book is written in order to give a conceptual framework for basic training in Leadership Development for individuals who aspire to learn to be leaders. The first section of the text is used to outline in the simplest way possible, some of the basic principles of leadership and organisational structure that need to be understood in order to effectively prepare individuals for leadership training. In part two of this book, a simple framework is used to outline for review basic leadership characteristics and principles that should be learnt and applied by leaders in their leadership efforts. Laurence Carter
