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"It introduced me to one of the most promising recovery approaches I have known in the 45 years I have devoted to the substance abuse field. Case after case cited in detail will give hope to those persons needing help." Frances L. Brisbane Ph.D., MSW
Clinical Manual for The Paradigm Developmental Model of Treatment
A four-step method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work: customers, employees, managers and business-owners.
An easy and practical book for legal professionals or anyone else disputing with someone with a high-conflict personality.
Some difficult people aren’t just hard to deal with—they’re dangerous. Do you know someone whose moods swing wildly? Do they act unreasonably suspicious or antagonistic? Do they blame others for their own problems? When a high-conflict person has one of five common personality disorders—borderline, narcissistic, paranoid, antisocial, or histrionic—they can lash out in risky extremes of emotion and aggression. And once an HCP decides to target you, they’re hard to shake. But there are ways to protect yourself. Using empathy-driven conflict management techniques, Bill Eddy, a lawyer and therapist with extensive mediation experience, will teach you to: - Spot warning signs of the fi...
This little book gives more than 20 examples of BIFF responses--brief, informative, friendly, and firm--for all areas of life, plus additional tips to help readers deal with high-conflict people anywhere. 158 pp.