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Why Organizational Change Fails
Why Organizational Change Fails is about the sturdy and stable aspect of organisations. The purpose of the book is to make change managers and OD consultants sensitive to signals of the robust part of an organization, helping them to see something different than they usually see: signs of change.
Gender Equality in Public Services
The provision of state funded and democratically accountable care services represents one of the most potentially transformative advances in gendered social relations and equality for women by ‘defamilizing’ care and providing paid work. But the cost of providing these services, which women have access to them and how they should be provided are always at the forefront of debate, especially during economic crises. Socially funded and publicly accountable care services are therefore a key site of feminist activity, but also the frontline for spending cuts and 'reform' during times of austerity. Gender Equality in Public Services analyses how gender equality work in British public services...
Gossip and Organizations
Gossip is a complex and ubiquitous phenomenon, widely found and variously practiced. Gossip and Organizations provides the reader with an analysis of gossip and informal knowledge across different national, organizational and cultural contexts, drawing upon empirical findings and the author's experiences of researching gossip in nursing and healthcare organizations and higher educational institutions. Kathryn Waddington aims to dispel once and for all the myth that women gossip and men have conversations, shattering the illusion that gossip at work is trivial talk. This book challenges the assumption that gossip is a problem that should be discouraged. While there is undoubtedly a dark side ...
Management and Organization of Temporary Agency Work
Over the past two decades the use of flexible employment relations has increased in most developed countries. The growth of temporary agency work constitutes a significant component of this development. Organizations are now facing the challenges of managing a ‘blended workforce’, i.e. a workforce consisting of both direct hires and contractors. At a time when Europe, as well as the rest of the world, is facing enhanced global competition and a severe labor market crisis, an understanding of temporary employment practices becomes all the more acute. With the evolution of the use of agency work in the Western world over the past decade, the chapters in this volume show how a focus on the ...
Managerial Cultures
How did the conduct of business come to be so different in different countries? Why are some less developed countries in the process of rapid industrialization while so many others remain poor? Analysts often point to national differences in the cultures of business to explain these patterns. What then, accounts for these differences in culture? We can gain some insights into these issues by considering the incentives that are likely to shape the behaviors of upwardly mobile sub-elites. Patterns of elite initiatives in the early years of industrialization have an enduring impact on the subsequent conduct of business. Understanding the impact of history can provide important insights into con...
Storytelling in Management Practice
Since the early 2000s, storytelling as a means of managerial communication has been increasingly advocated, with a focus on the management practices of leadership, change and organizational culture. Most research on storytelling in management practice derives from practitioner experience, but little is known about the specific dynamics behind storytelling as a tool for managerial communication. This book derives from one of the first research studies into storytelling in management practice, which sought to evaluate the assumed, but not necessarily proven, effectiveness of storytelling as a management tool. Building on existing theories of narrative and storytelling in organizations, the boo...
The Dark Side of Emotional Labour
The Dark Side of Emotional Labour explores the work that the rest of society would rather not think about, the often unseen work that is emotionally disturbing, exhausting, upsetting, and stigmatising. This is work that is simultaneously undesirable and rewarding, work whose tasks are eschewed and yet necessary for the effective function of individual organisations and society at large. Diverse and challenging, this book examines how workers such as the doorman, the HR manager, the waiter and the doctor’s receptionist experience verbal aggression and intimidation; how the prison officer and home carer respond to the emotions associated with physical violence, and; how the Samaritan, banker...
Hierarchy and Organisation
Most people take the conditions they work and live in as a given, believing it to be normal that societies are stratified and that organisations are hierarchical. Many even think that this is the way it should be - and are neither willing nor able to think that it could be otherwise. This book raises the awareness of hierarchy, its complexity and longevity. It focuses on a single but fundamental problem of social systems such as dyads, groups, organisations and whole societies: Why and how does hierarchical social order persist over time? In order to investigate the question, author Thomas Diefenbach develops a general theory of the persistence of hierarchical social order. This theory inter...
Imagining Organizations
Organizations rely extensively upon a myriad of images and pictorial representations such as budgets, schedules, reports, graphs, and organizational charts to name but a few. Visual images play an integral role in the process of organizing. This volume argues that images in organizations are ‘performative’, meaning that they can be seen as performances, rather than mere representations, that play a significant role in all kind of organizational activities. Imagining Organizations opens up new ways of imagining business through an interdisciplinary approach that captures the role of visualizations and their performances. Contributions to this volume challenge this orthodox view to explore...
Organizations and the Bioeconomy
This text examines the so-called 'bioeconomy' as a new economic and commercial field that emphasizes the management of individual life, including the regulation and control of weight and food consumption and other issues pertaining to individual well-being.
